ReachOut Coordinator

About Crossroads Crossroads Church is a growing multi-site, interdenominational church. Our sites are currently located in Ohio and Kentucky, with plans to expand to additional cities. We also have an online presence that serves thousands of people who aren’t located near one of our physical sites. We believe the story of Jesus' redemption is the greatest story ever told, and that's why we embrace creativity, adventure, authenticity, and tenacity to share this story with the world.

Our desire is to model our staff and church community after the church in Revelation, where people of all nations, tribes, and tongues are worshiping and working together. We’re not there yet, but it’s what we’re working toward with every hire and every person who walks through our doors.

Job Summary

The Reach. Out Site Director is responsible for growing Crossroads’ local impact by cultivating key community partnerships, mobilizing and developing leaders, and empowering volunteers to lead our largest outreach efforts: GO Day, Thanksgiving Food Drive, and Christmas Gift Drive. This role calls for a relational leader who can represent Crossroads in the community, connect strategically with partners, and build a strong pipeline of site-based leaders who are equipped and resourced to lead teams of volunteers in service to their city.

This role is for someone who’s equally relational and executional—you can energize a room of volunteers, build trust with school or civic leaders, and coordinate a thousand moving parts to pull off large-scale events. You care deeply about helping people in need—and you’re relentless about making it happen. Principal Duties and Responsibilities Oversee execution of local partner strategy.

Build and maintain 8–12 active partnerships across schools, nonprofits, and civic organizations. Attend monthly Chamber of Commerce meetings, school district partner check-ins, and city or council meetings within your site’s geography. Represent Reach. Out in your community. Serve as a primary local representative of Crossroads in the community.

Lead community presence at 3–5 civic or partner events per quarter, ensuring visibility and relational equity. Mobilize your site to serve. Lead mobilization for at least: 2,000–3000 participants in the Thanksgiving Food Drive 2,000–3000 participants in the Christmas Gift Drive 1,000–2,000 participants in GO Day Build and lead a thriving volunteer team.

Recruit, equip, and develop 25–45 Reach. Out Ambassadors. Maintain regular coaching rhythms (monthly huddles, quarterly one-on-ones) and ensure each ambassador leads a functioning volunteer team. Create compelling Sunday experiences. Lead atrium activations and weekend touchpoints that invite people to engage with Reach.

Out—locally and globally. Stewardship and Reporting. Maintain a partner database, track volunteer metrics, and submit monthly impact reports.

Education

Requirements Bachelor’s degree preferred—or equivalent experience in leadership, community work, or outreach Experience/Skills Requirements Proven ability to build and sustain partnerships with schools, nonprofits, or local government leaders. Demonstrated success in mobilizing volunteers for large-scale service or community events Background in event execution or logistics coordination a plus Understanding of Crossroads’ culture and mission, or alignment with a similar missional, externally focused church model.

Warm, approachable, and trusted in the community. Able to build relationships across diverse backgrounds and faith perspectives. Highly organized and dependable. Can manage multiple projects, timelines, and volunteer teams simultaneously. Skilled at recruiting, coaching, and empowering others to lead; experienced in multiplying leaders rather than managing doers.

Sensitive to community dynamics and able to lead with humility, empathy, and discernment. Physical Requirements Physically able to engage in active serve environments (lifting up to 50 lbs., on feet for extended time) Scheduling/Travel Requirements Able to work Sunday–Thursday, with flexibility for weekends, evenings, and major events Must live in—or be willing to relocate to—the community where your site is located and be committed to staying long-term Crossroads Staff Qualities Qualities all staff teammates should exhibit: Mission Oriented: Committed to the Crossroads mission and expectations in the staff “I Promise” document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity.

Availability: Expected to work outside of “normal” schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, day of solitude, offsites, etc. Authenticity: Communicates clearly, directly, and honestly, even under stress, and does so with a sustained positive attitude and demeanor.

Personal Leadership: Envisions, energizes, and enables others to operate at full potential. Collaborative Self-starter: Thrives as an individual contributor and works well on a team. Proactive Problem Solver: Takes initiative to understand departmental objectives, adapts to changing and fluid environments, and proactively solves problems.

Humility: Puts others above self and takes ownership of mistakes. Learner: Desires growth and learning from others. Flexibility: Able to quickly shift between projects as organizational direction and needs change, able to successfully balance competing priorities. Crossroads Church is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.