Hotel Sales Manager

HOTEL SALES MANAGER The Bell Tower Hotel & Ann Arbor Regent Hotel & Suites | Ann Arbor, MI | Full-Time About Us The Bell Tower Hotel and the Ann Arbor Regent Hotel & Suites are proudly owned and operated by Dahlmann Properties, a multi-generational, family-owned Ann Arbor company. At both hotels we are committed to quality accommodations, exceptional guest experiences and outstanding service, all rooted in strong relationships with the community we call home.

The Opportunity This is a rare chance to sell two distinct Ann Arbor hotels under one role. As our Hotel Sales Manager, you’ll generate new business, grow existing relationships and maximize revenue for both properties. You’ll focus on corporate, group, business and travel accounts through outside sales calls, prospecting, networking, client entertainment, site tours and contract negotiations.

The ideal candidate is a motivated, outgoing relationship-builder who loves people and developing business, closing deals and representing our hotels throughout Ann Arbor. Reports To: Director of Sales & Marketing What You’ll Do Identify, solicit and secure new business through cold calling, outside sales visits, networking, referrals and follow-up with past and prospective clients.

Match each client with the property that best fits their needs, budget and event requirements. Build and maintain strong relationships with corporate accounts, local businesses, universities, organizations, travel planners and community partners. Achieve sales, revenue and booking goals for both hotels through effective prospecting, account management and creative sales strategies.

Respond promptly to inquiries, prepare proposals, negotiate contracts and close business. Conduct tours, client presentations and site inspections showcasing each hotel’s accommodations, amenities and meeting spaces. Stay in regular contact with existing accounts to encourage repeat business, generate referrals and uncover new revenue opportunities.

Represent both hotels at community networking events, industry functions and promotional activities. Coordinate group reservations by communicating client requirements, VIP arrangements, meeting details, arrivals, departures and special requests to the appropriate departments at each property. Partner with the Director of Sales & Marketing to develop sales strategies, monitor market trends and competition and identify new opportunities.

Maintain accurate sales records, account files, call reports, forecasts and other required documentation. What You Bring 2–3 years of sales experience, preferably in hotel sales, hospitality or a related field. A college degree in business, hospitality or a related field is preferred; equivalent experience will be considered.

Strong verbal and written communication, negotiation, presentation and interpersonal skills. A proven ability to prospect, develop new business, build lasting relationships and close sales. Self-motivation with excellent organization, time management and follow-through. Comfort with cold calls, outside sales visits, client entertainment and community networking.

Digital literacy and proficiency in Microsoft Office Suite and Google Workspace applications; experience with hotel sales software is a plus. The ability to work independently while contributing to a collaborative sales team. A professional presence, positive attitude and genuine commitment to hospitality. Schedule This is a full-time position, generally Monday through Friday during regular business hours.

Occasional evenings, weekends and special events are required based on business needs. Flexibility, initiative and the ability to juggle multiple priorities in a fast-paced environment are essential.

What We Offer

Compensation

is based on experience Health, dental and vision insurance Life insurance Short-term disability Aflac supplemental coverage 401(k) with employer match Paid time off Flexible scheduling How to Apply Submit resume to GM@Bell. Tower. Hotel.com Dahlmann Properties is an Equal Opportunity Employer. We welcome applicants of all backgrounds and provide reasonable accommodations throughout the hiring process and employment.