Leasing Consultant I (Courthouse Square Apartments)

At Winn. Companies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities.

We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact. Interested in learning more?

Visit Winn. Companies to explore our benefits , mission, communities, and career opportunities. About the Opportunity Winn. Companies is looking for a Leasing Consultant I to join our team at Courthouse Square Apartments , a 116-unit residential community located in Ann Arbor, MI . In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals.

You will also provide outstanding service to customers, residents, and clients, while always maintaining budgeted occupancy at the highest attainable rents. Please note that this is a part-time position working up to 20 hours per week.

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy. Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, preparing lease documentation, completing move-in paperwork and procedures, maintaining applicable databases, and ensure tour route, amenity areas and show units are to company standard.

Deliver customer service that exceeds expectations for new and current residents. Educate and implement Winn. Companies programs, processes and policies to new and current residents as applicable. Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.

May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives. Maintain relationships with area businesses, employers, and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property.

Maintain knowledge and understanding of current and submarkets; to include competitors and customers demographics. Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.

Requirements

High school diploma or GED equivalent. Less than 1 year of relevant work experience. Strong written and verbal communication skills. Excellent customer service skills. Superb attention to detail. Ability to multi-task and work in a fast-paced environment. Ability to work with a diverse group of people and personalities.

Preferred Qualifications

Associate’s degree in marketing or business-related field. CALP certification. Experience with Yardi or Real. Page property management software. Experience in property management, sales, or retail. Internal candidates, please apply here: Internal Careers Hub