Senior Executive

Specific Job Duties/Responsibilities: Perform assigned RCM activities including charge posting, payment posting, AR follow-ups, and patient statement processing. Achieve daily production targets consistently, with a focus on accuracy and timeliness. Maintain quality standards (>98% accuracy) while minimizing errors and rework.

Ensure SLA adherence of >95% across client deliverables. Assist in correcting and resubmitting errors identified during audits or quality checks. Update task trackers and report daily status to Team Lead/Sr. Executive. Collaborate with the team to resolve AR and charge clarifications. Learn and adhere to PMS workflows (IMS/eCW/MicroMD) and SOPs.

Maintain compliance with HIPAA, ISMS, and QMS standards. Participate in training and actively apply process updates in daily work.

Requirements

Good communication and problem-solving skills Proficiency in MS Office (Excel, Outlook) Strong attention to detail with focus on accuracy Willingness to learn PMS tools (IMS/ eCW /MicroMD) and adapt quickly to updates