Health Center Manager

Health Center Manager Pembroke Pines, FL About the Role A growing multi-site primary care organization is seeking an experienced Health Center Manager to oversee daily operations for a busy outpatient medical office in Pembroke Pines. This role is responsible for driving operational efficiency, supporting providers and staff, improving the patient experience, and ensuring the clinic operates smoothly day-to-day.

The ideal candidate is highly organized, hands-on, bilingual in English and Spanish, and experienced managing teams within a healthcare setting. This individual should be comfortable balancing patient service, staff accountability, operational metrics, recruiting support, and compliance responsibilities.

Responsibilities

Oversee daily clinic operations including front desk, medical assistants, patient flow, and scheduling Supervise and support clinic staff while maintaining accountability for performance and attendance Ensure a high-quality patient experience and resolve escalated patient concerns professionally Monitor clinic KPIs including patient wait times, scheduling efficiency, no-show rates, provider productivity, and patient satisfaction Partner with leadership to improve operational workflows and clinic performance Assist with hiring, onboarding, scheduling, and training of new employees Support provider onboarding and operational readiness Coordinate with billing, credentialing, and administrative teams to ensure operational continuity Maintain compliance with company policies, healthcare regulations, and clinic standards Monitor office supply inventory and vendor coordination Support implementation of new operational initiatives, systems, and process improvements Qualifications 3+ years of healthcare office management or clinic operations experience Experience managing staff within a medical office, primary care clinic, or outpatient setting Strong leadership and conflict resolution skills Bilingual English/Spanish required Knowledge of healthcare operations, scheduling, insurance workflows, and patient coordination Comfortable working in a fast-paced, high-volume environment Strong organizational and multitasking abilities Proficiency with EMR systems and Microsoft Office Experience supporting Medicare Advantage populations preferred Preferred Background Primary care or multi-site healthcare experience Experience with KPI management and operational reporting Recruiting, onboarding, or HR coordination experience Understanding of compliance and operational best practices in outpatient healthcare Key Performance Indicators (KPIs) Patient satisfaction scores Patient wait time reduction Staff retention and attendance Scheduling accuracy and provider utilization Front desk productivity and patient throughput Reduction in operational issues and escalations Timely onboarding and staffing support Schedule Full-time Monday through Friday Location Pembroke Pines, Florida