Case Manager

Job Details: Job Location: LSC- Child and Family Services- Asheville, NC

• Asheville, NC, Position Type: Part Time (No Benefits), Salary Range: $20.00 - $22.50, Travel Percentage: Up to 25%, Job Shift: First Shift, Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960, LSC provides a wide range of services for children, families, and seniors through compassionate care, innovative programs, and community partnerships. Guided by a commitment to dignity, respect, and service, LSC strives to empower those we serve and make a meaningful difference in the lives of others. LSC's New Americans Program is seeking a part-time Case Aide to join our Refugee Services team in Asheville, North Carolina.

What We Offer

Part-time $20.00 - $22.50 per hour Hybrid position Location: Asheville, NC 28801 Career Advancement Opportunities Tuition Assistance and Scholarship Opportunities Position Summary The Case Aide provides essential technical and administrative support to Case Managers and Employment Specialists within LSC's refugee resettlement program.

This position helps ensure services are delivered efficiently and on time by assisting with administrative tasks, filing, research, documentation, data entry, and other program needs. The Case Aide also plays an important behind-the-scenes role in maintaining accurate records and supporting compliance with funder and grantor reporting requirements.

Essential Responsibilities Assist Case Managers with administrative tasks, data entry, reports, and referrals to local government and partner agencies. Maintain accurate and organized records to support funder and grantor reporting requirements. Provide technical and administrative support to the Refugee Services team.

Assist with logistical needs to help ensure timely and efficient delivery of services. Perform additional administrative and program duties as assigned by the Refugee Services Coordinator.

Qualifications

Education

High School Diploma or equivalent; or Bachelor's degree in Social Work, Sociology, or a related field; or An equivalent combination of education and experience. Experience Previous work experience and an interest in refugee resettlement or other direct social services are desired. Skills & Abilities Comfortable using computers and Microsoft Office.

Strong teamwork and collaboration skills. Comfortable working with a multicultural team. Ability to work independently with minimal supervision. Strong organizational skills. Demonstrates maturity, flexibility, creativity, and initiative. Ability to work effectively with others and think systemically. Additional Requirements Must have reliable transportation.

Must be willing to transport clients in a personal vehicle. Valid driver's license and vehicle insurance required. Ability to assist with airport pickups when needed. Working Conditions Hybrid work environment. Typical office working conditions. Ability to move throughout various work and community locations. Local travel and client transportation may be required.

May assist with airport pickups as needed. Why Join Lutheran Services Carolinas? As a Case Aide with LSC's New Americans Program, you'll help support the important work of welcoming and assisting refugee families as they establish their lives in their new communities. Your administrative and logistical support will help Case Managers and Employment Specialists provide timely, organized, and effective services to the individuals and families we serve.

Position: Part-Time Pay: $20.00 - $22.50/hour Work Arrangement: Hybrid Location: Asheville, NC Lutheran Services Carolinas is an Equal Opportunity Employer.

Qualifications

Education

High School Diploma or equivalent or Bachelor’s degree in social work, sociology, or relevant degree; or an equivalent combination of education and experience. Experience: Previous work experience and interest in refugee resettlement or other direct social services are desired. Specific skills/abilities: Competent with computers; familiar with Microsoft Office.

Strong sense of teamwork required. Comfortable working with a multi-cultural team. Can work independently and with minimal supervision. Must demonstrate maturity, flexibility, creativity, initiative, organizational skills, the ability to work effectively with others, and the ability to think systemically. Must transport clients in a personal vehicle.

Must have reliable transportation. Specialized knowledge, licenses, etc.: Have a valid driver’s license with vehicle insurance. Working Conditions/Physical Requirements:

1. Usual office conditions apply.
2. Ambulatory throughout locations.
3. Assist with airport pickups when needed