Senior Coordinator, Administrative Support

Serve as the primary liaison for executives (Deans/Executive Directors/M5s), coordinating communication with internal/external stakeholders to resolve issues and ensure policy compliance. Develop high-quality communications, including reports, presentations, and correspondence, ensuring accuracy and institutional alignment.

Oversee administrative processes for executives, managing calendars, scheduling, travel, and event logistics to advance strategic priorities. Gather, analyze, and synthesize information from multiple sources to prepare executive briefings and support decision-making. Monitor and manage program expenditures, tracking budgets, identifying irregularities, and initiating corrective actions.

Maintain organized record-keeping systems for physical/electronic files, ensuring compliance, security, and efficient retrieval. Collaborate on special projects, providing coordination, logistical support, and tracking milestones for complex initiatives. Troubleshoot university systems and tools, resolving issues, supporting users, and recommending efficiency improvements.

Interpret and apply operating policies, advising staff on operational policies and serving as a resource for procedural guidance. Mentors student workers and support staff, sharing knowledge and fostering skill development. Knowledge, Skills, and Abilities (KSAs): Knowledge of administrative procedures, office operations, and organizational practices in an academic environment.

Knowledge of university policies and procedures related to travel, purchasing, financial transactions, student employment, and student and faculty affairs. Strong organizational and time management skills, with the ability to prioritize multiple tasks, meet deadlines, and work independently and collaboratively within a team setting.

Excellent written, verbal, and graphic communication skills. Ability to interact professionally with faculty, staff, students, and internal and external partners. Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and other administrative systems. Ability to coordinate with faculty to make updates to social media platforms including LinkedIn.

Ability to manage calendars, coordinate meetings, events, travel arrangements, and logistical activities. Ability to maintain accurate financial records, process expense and travel reimbursements for faculty and students, and conduct transactions including conference registrations, purchasing office supplies, and tracking and paying for annual school professional membership dues.

Ability to maintain confidentiality and exercise discretion when handling sensitive records. Ability to attend faculty meetings, take minutes, and organize action items. Strong attention to detail, problem-solving skills, and ability to work independently with moderate supervision. Ability to collaborate effectively with multiple departments and university partners to support academic and administrative operations, including coordination with Human Resources and the Business Office on student and faculty hiring.

Ability to support school staff in course management, program assessment, and program accreditation.