HVAC Service Sales Account Manager – Outside Sales

HVAC Service Sales Account Manager – Outside Sales Location: New Orleans / Metairie, LA Territory: Greater New Orleans, Southeast Louisiana & Mississippi Gulf Coast Join the Mechanical Concepts Team Mechanical Concepts is a growing leader in commercial HVAC, serving customers throughout Louisiana—including Northwest Louisiana and South Louisiana—as well as East Texas, Southwest Arkansas, and Mississippi.

Our reputation is built on technical excellence, integrity, customer service, and long-standing relationships with our customers and within the engineering and construction community. We represent world-class HVAC manufacturers such as Daikin and BAC and specialize in applied solutions including VRF/VRV systems, chillers, air-side equipment, DOAS, energy recovery, advanced building automation controls, and service.

⭐ What We Offer 💵 Competitive Base Pay + Commission | 🎉 8 Paid Holidays | 🩺 Medical, Dental & Vision | 💰 401(k) Match | 📈 Profit Sharing | ❤️ Company-Paid Benefits | 🛠️ Training & Career Growth Position Summary Mechanical Concepts is seeking a motivated HVAC Service Sales Account Manager – Outside Sales to grow our service business throughout Greater New Orleans, Southeast Louisiana, and the Mississippi Gulf Coast.

This outside sales role focuses primarily on developing long-term relationships with building owners, facility leaders, property managers, and other end-user customers. The primary responsibility is selling HVAC service agreements, preventive maintenance solutions, repairs, equipment replacements, and service-related projects.

The ideal candidate is relationship-driven, comfortable developing new business, and able to understand customer needs and recommend practical HVAC service solutions that deliver long-term value.

Responsibilities

Develop and maintain relationships with building owners, facility managers, property managers, contractors, and other end-user customers. Sell HVAC service agreements, preventive maintenance programs, repair work, equipment replacements, and service-related projects. Identify customer needs through regular owner calls, site visits, system reviews, and ongoing relationship management.

Pursue additional Mechanical Concepts offerings with existing customers, including equipment, controls, parts, turnkey solutions, and other company products and services. Work closely with service operations to develop practical solutions, scopes of work, proposals, and customer recommendations. Coordinate with internal teams to ensure commitments are clear, proposals are accurate, and customer expectations are met.

Maintain an active pipeline of service sales opportunities. Stay engaged with customers regarding current and future service needs. Present service solutions and value propositions clearly to customers and decision-makers. Identify opportunities to expand customer relationships and generate repeat business. Sell value, reliability, responsiveness, and long-term partnership rather than competing solely on lowest cost.

Represent Mechanical Concepts professionally throughout the territory.

Qualifications

Sales experience in HVAC, mechanical services, facilities, construction, or a related business-to-business environment preferred. Experience with heating and air conditioning systems, building operations, or owner-direct service sales strongly preferred. Strong relationship management skills with the ability to call on owners and develop repeat business.

Strong verbal and written communication skills. Ability to understand customer needs and clearly present service solutions. Comfortable prospecting and developing new customer relationships. Comfortable selling value rather than simply competing on lowest cost. Strong negotiation skills and follow-through. Well organized with disciplined work habits.

Ability to manage an active sales pipeline and multiple customer opportunities. Self-motivated and comfortable working independently in an outside sales environment. Valid driver's license and reliable transportation required. Training & Development Mechanical Concepts invests in the technical and professional development of our team.

The successful candidate will receive structured training and strong internal technical and application support to develop knowledge of our service capabilities, products, systems, and customer solutions. Our collaborative environment provides a clear path for sales professionals who build trusted customer relationships, consistently create value, and want to develop a long-term career with Mechanical Concepts.

Benefits

& Perks 💵 Pay & Incentives Competitive base salary plus commission Total target compensation based on experience Earnings growth opportunities tied to developing customer relationships, expanding service agreements, and growing sales throughout the territory 🩺 Medical, Dental & Vision Coverage is available beginning the first day of the month following 30 days of employment.

Mechanical Concepts pays 50% of the medical insurance premium for employee or family coverage. Dental and vision insurance available. 💰 Retirement & Profit Sharing 401(k) eligibility after 6 months of employment Company matches 100% of the first 3% contributed, plus 50% of the next 2% Optional company profit-sharing contribution; historically funded each year since the plan was established ❤️ Company-Paid Benefits 🎉 8 Paid Company Holidays ❤️ $20,000 Company-Paid Term Life Insurance 🛡️ Company-Paid Long-Term Disability Coverage – 60% of Salary 🛠️ Career & Culture 📚 Paid Training & Professional Development 📈 Career Growth & Advancement Opportunities 🤝 Strong Internal Technical & Application Support 🎉 Team-Building Events & Company Functions 👨👩👧👦 Family-Oriented, Team-Focused Work Environment Build Your Career with Us Join an established and growing company where you can build strong customer relationships, develop new business, and create long-term value for customers while growing your own career.

Come grow with Mechanical Concepts and build your future with us! Mechanical Concepts LLC is an Equal Opportunity Employer. We consider all qualified applicants for employment, including individuals with disabilities and protected veterans.