Executive/Senior Executive - Business Excellence & Transformation

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected. The Opportunity: You will be a member of the Business Excellence & Transformation team, a small, high-impact team that partners closely with stakeholders across the business to shape the future direction of the organisation — working on new business opportunities and driving operational change that has direct visibility to senior leadership.

You will be responsible for supporting in the following areas: Strategic New Business Exploration

• Support the end-to-end evaluation of new business opportunities and strategic partnerships — from identifying and sourcing suitable partners, through to full business case development
• Conduct competitor analysis and market research to assess strategic fit, positioning and commercial viability of new business ideas
• Develop robust business cases, including financial assumptions, projected returns and risk assessments, to support investment decisions
• Design and set up pilots/trials where relevant, including defining success metrics and evaluation criteria
• Conduct milestone reviews to track pilot/trial performance, and make recommendations on whether to scale, adjust or discontinue
• Prepare and present recommendations to senior management on whether to fully operationalise new business initiatives
• Work closely with cross-functional stakeholders — including Finance, Business Development, Sales, Aftersales and IT — to ensure alignment and successful execution Operational Excellence & Business Process Transformation
• Act as an internal consultant to different Business Units (BUs), reviewing existing operational processes to identify opportunities for improvement
• Map current (“as-is”) processes and identify gaps, redundancies and inefficiencies
• Co-create “to-be” process designs together with BU stakeholders that improve efficiency, productivity and customer experience
• Drive the change management required to implement new processes, ensuring stakeholder buy-in and successful adoption
• Track and measure the impact of process improvements against agreed KPIs Industry Research & Best Practices
• Stay up to date with the latest industry trends, technologies and best practices relevant to the organisation's businesses
• Conduct research to generate insights that support strategic decision-making
• Benchmark internal practices against industry standards and highlight opportunities for adoption

The Requirements:

• Degree in Business, Engineering or a related discipline
• Relevant experience in the fields of business excellence, transformation, strategy, policymaking, project management or management consulting a plus
• A self-starter who takes initiative and requires minimal supervision or guidance
• Strong leadership qualities, with the ability to influence and drive outcomes across teams without direct authority
• Sharp problem-solving skills, with strong analytical and structured thinking
• Comfortable managing multiple stakeholders across different levels of the organisation, including senior leadership
• Good project management skills; experience designing or running pilots/trials is an advantage
• Excellent written and verbal communication skills, including the ability to prepare and present business cases to senior management
• Prior exposure to process mapping or Lean/Six Sigma methodologies is a plus About the Company Cycle & Carriage (C&C) is one of Singapore’s leading automotive groups. Established in 1899, we have grown from our beginnings as a trader in nutmegs and other sundries to a business that distributes, retails and provides aftersales services for passenger and commercial vehicles. Today, our portfolio in Singapore includes Mercedes-Benz, Mitsubishi, Kia, Citroën, Maxus, ORA, smart, Gogoro, PEUGEOT and Leapmotor, as well as our used-car business, Republic Auto. We also represent Zhongtong buses and SITRAK. At C&C, it is more than the recognition we have earned over the years. “Exceptional Journeys” reflects what we strive to create for our customers, our people and the brands we represent. We bring together strong teams, technical expertise and a commitment to service to create experiences that go beyond expectations. Whether it is a customer we serve, an employee we support or a brand we represent, we aim to help create exceptional journeys at every touchpoint. We believe our people are at the heart of our business. We strive to create a workplace where people can grow, contribute and feel a sense of belonging. We put a strong emphasis on appreciation, recognition and giving our people opportunities to develop. Our people practices have also been recognised through various awards, including:
• HR Asia’s Best Companies to Work For – Platinum Award 2025, marking our 11th consecutive year of recognition
• Happiest Workplace Certified 2024 As the automotive industry continues to evolve, we are also growing our presence in electric and new energy vehicles and mobility solutions. This gives our people the opportunity to be part of an industry that is changing how people and businesses move. Keen for a career conversation? Connect with us to find out more. You will be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this application for the purposes of assessing your career application, in accordance with C&C’s applicable personal data protection policies.