Customer Service Representative

The Customer Service Representative (Donor Engagement Owner) is the first point of contact for Feed the Children, every day in every way. The right candidate will go above and beyond, leaving our customer with a second to none experience. To achieve this high standard the Donor Engagement Owner will: answer calls to customer service and work to answer questions related to those calls.

They will effectively communicate the vision of Feed the Children to our donors and work to solicit donations and promote current fundraising drives. They will be a first call resolution to our donors and assist each customer with the highest courtesy, attention and service, will never say "no”, “pass" or ask the customer to “call back”, as we take ownership and give the donor an outstanding experience.