HR Manager

Key Responsibilities

Employee Relations & Culture Lead recruiting and onboarding processes Maintain and update job descriptions Lead performance assessment and development processes Advise managers on personnel practices, policies, and employment laws Conduct workplace investigations Administer disciplinary and performance management processes Manage company social media and internal communication channels Support ITC’s Safety & Health Management System Maintain and develop the ITC Associate Handbook Assist with company events (Family Fun Day, Christmas Party, OE Day, ERT banquet, appreciation luncheons) Benefits Administration Support ongoing benefits communication and associate inquiries Assist with implementing new plans and changes to existing programs HRIS / Payroll / Timekeeping / Technology Serve as primary backup to the Payroll Manager for full‑cycle payroll Maintain HRIS data, associate folders, shift schedules, and org charts Assist associates with payroll questions (withholdings, benefits, garnishments) Support timekeeping system maintenance, reporting, and non‑exempt time processing Lead HR KPIs, analytics, and metrics Drive HR innovation and technology projects Budget, Compensation & Compliance Develop and monitor HR budget (salaries, benefits, events) Administer compensation programs (CD&P Framework, salary surveys, job analysis) Manage Workers’ Compensation program and injury reporting Partner with Safety & Health on injury management Oversee DOT PHMSA Drug & Alcohol compliance (pre‑employment, randoms, post‑accident, MIS reporting) Other Perform additional duties and special projects as assigned Required Skills & Qualifications Bachelor’s degree 5–10 years of related HR experience Excellent oral and written communication skills Highly organized, strong problem‑solving ability, and capable of managing multiple priorities Strong expertise in employee relations, payroll, compensation, and benefits UKG system administration and full‑cycle payroll experience is a plus Proficient in Microsoft Office Suite and related programs Innovative and strategic mindset SHRM‑CP/SCP, PHR/SPHR, or MBA with an HR concentration is a plus