Sr. PagerDuty / AIOps Engineer – Technical Lead

Experience: 6+ years Locations: Chennai, Bangalore, Hyderabad Work Mode: Hybrid Budget: Up to ₹32 LPA Notice Period: Immediate joiners or candidates serving notice Shift: Afternoon Interview Process: 3 technical video interview rounds Employment Type: Full-time Mandatory Skills Strong hands-on Pager. Duty implementation experience Pager.

Duty Event Orchestration Event routing, correlation, deduplication, and suppression Services, teams, and business-service configuration On-call schedules and escalation policies Incident response workflow configuration Pager. Duty REST APIs and integrations Enterprise production implementation experience Moogsoft architecture, operations, or migration knowledge Monitoring and observability concepts Key Responsibilities Lead Pager.

Duty implementation and technical decision-making. Analyze existing Moogsoft configurations and map capabilities to Pager. Duty. Design event orchestration, routing, correlation, deduplication, and suppression rules. Configure services, teams, on-call schedules, escalation policies, and responder workflows. Support migration planning, production cutover, and post-migration stabilization.

Coordinate with monitoring, Service. Now, and automation engineering teams. Optimize alert noise and incident management workflows. Ensure delivery aligns with agreed SOW outcomes. Lead technical documentation and knowledge transfer.

Preferred Skills

Alert and event migration experience Major Incident Management workflows Service. Now incident integration Terraform and Pager. Duty provider Python or Bash scripting Datadog, New Relic, Splunk, or AWS Cloud. Watch Microsoft Teams and Slack integrations Broader AIOps experience