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Kotak Mahindra Bank

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Product Sales Manager_BRANCH BANKING_0733_1288_1094565

Mumbai, Maharashtra, IndiaPosted Oct 9, 2026

Job description

Product Sales Manager

  • CMS
  1. Business Development & Lead Generation Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments. Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation. Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions. Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI. Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.
  2. Onboarding, Activation & Portfolio Management Coordinate with operations/implementation for seamless go-live ; ensure activation and throughput (TPV/collections). Build deep client relationships to retain and grow wallets , cross-sell/up-sell adjacent products, and proactively resolve service issues.
  3. Enablement, Training & Marketing Support Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively. Conduct system demos for Potential & Existing clients; run visibility campaigns and provide marketing collaterals to drive penetration.
  4. Risk, Compliance & Governance Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and policy adherence. Explain chargebacks/fraud risks for all product offering and follow audit/compliance requirements throughout deal lifecycle. New acquisitions: POS/QR terminals, CMS mandates Activation & throughput: TPV, fee realization. Penetration: Product adoption across mapped branches/segments. Portfolio health: Retention, cross-sell/up-sell, NPS/CSAT. Risk & compliance: Zero critical audit findings; KYC accuracy. Minimum 2-3 years of experience in sales of POS/Merchant Acquiring with a reputed bank / acquirer Exposure to Cash Management/GTS/CMS solutions (collections, payments, escrow, integrations) preferred. Graduate (BBA, BMS, BAF, BCA, B Tech, B.Sc. IT) required; MBA preferred (Engineering + MBA is an advantage) Proficient in MS Office (Word, Excel, PowerPoint). Strong written and verbal communication in English and local language of the market. Strong sales orientation; self-starter with high energy and proactive & leader approach. Market savvy with solid networking; analytical and practical with troubleshooting aptitude. Excellent interpersonal, negotiation, presentation, and planning skills. Detail-oriented, tenacious yet diplomatic; comfortable working under pressure and meeting tight deadlines. Capable of handling team of 6-8 people Sound analytical and logical reasoning capabilities

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