Adult Medicaid Trainer and Quality Assurance (IMC III)

Are you passionate about helping others, skilled at teaching, and ready to lead with impact? Join our dynamic team as our Income Maintenance Caseworker III – Adult Medicaid Trainer/QA and be a change-maker in your community! In this role, you'll develop and deliver engaging training that empowers staff to serve our customers with confidence.

You'll stay current on policy changes, provide hands-on coaching and support, collaborate with NC FAST as a technical resource, and help ensure our work meets the highest quality standards through regular reviews and continuous process improvement. All DSS positions are subject to reallocation contingent upon funding, agency needs and client population...