Patient Access Representative/Dental Sterilization Tech

Location: Morrisville, VT Job Type: Full-Time Perks: Comprehensive benefits package and generous time off to support your life outside of work!

About the Role

Are you looking for a dynamic role that combines welcoming patient care with crucial clinical support? We are seeking a compassionate, organized professional to join our team as a Patient Access Representative / Sterilization Technician . In this dual-function position, you will serve as the friendly face of our clinic—greeting patients, handling registration, and managing scheduling—while also playing a vital role behind the scenes by ensuring the safe, efficient, and compliant processing and sterilization of our dental instruments and equipment.

Key Responsibilities

Greet patients warmly, ensuring a positive first impression. Handle patient registration, verify insurance eligibility, and assist with sliding fee scale applications. Manage multi-provider appointment scheduling, check-in/check-out processes, and co-pay collections. Maintain strict HIPAA confidentiality and accurate electronic health records (EHR).

Sterilization & Clinical Support: Receive, clean, package, and sterilize dental instruments using autoclaves and strict safety protocols. Perform routine equipment monitoring, biological testing (spore testing), and maintain meticulous logs. Assist with operatory turnover, dental unit waterline maintenance, and proper biohazardous waste disposal.

Monitor sterilization supplies and inventory levels. What We’re Looking For High school diploma or equivalent preferred. Excellent interpersonal and communication skills with a compassionate, patient-centered approach. Strong organizational skills and high attention to detail. Ability to thrive in a fast-paced environment and work effectively with a diverse patient population.