HR Services Analyst

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.

Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. The HR Services Analyst supports the day-to-day administration and ongoing effectiveness of APCO’s employee benefits, HR technology, payroll, and HR services programs.

This role serves as a key operational resource within the HR Shared Services team, with primary responsibilities for benefits administration, vendor and invoice reconciliation, HR system support and data integrity, and quality control of payroll processing. The HR Services Analyst works closely with employees, HR team members, payroll and benefits partners, and external vendors to resolve issues, maintain accurate employee data, and ensure HR programs and processes are administered accurately and timely.

The role also supports leave administration, workers’ compensation, reporting, system testing, and continuous improvement initiatives across HR Services.