Family Health Worker - Dental

Responsibilities

Coordinate patient treatment plans and care needs. Verify insurance coverage and assist with resolving insurance-related issues. Review and attach required documentation for claim submission. Manage, track, and facilitate routine and urgent patient referrals. Help patients identify appropriate specialists and schedule appointments.

Obtain consultation notes and specialist reports for the health center. Educate patients and families about referral procedures and the importance of attending specialist appointments. Serve as a point of contact for referral-related questions and concerns. Generate weekly referral and test-tracking reports using OCHIN Epic.

Follow up with patients after specialist visits to support continuity of care. Perform other duties as assigned Minimum Qualifications : Two years community college or equivalent One to two years community health or health care experience Bilingual in English/Chinese highly preferred Benefits : Medical insurance Employer-paid dental, vision, disability and life insurance 403(b) retirement savings plan Flexible spending accounts for transit, parking, health and dependent care Paid time off (28 days for the first year of employment) Employee Assistance Program Employee Discount Programs Tuition reimbursement for eligible employees, and The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program