Customer Service Ops Admin - TPA

The TPA Customer Operations Administrator manages the operations for commercial customers’ claims and operating accounts. This role ensures accurate tracking and data entry of premium payments, claim funding, and Stop Loss reimbursements within the VBA claims system. Oversee customer fund balances, audit Commercial customer invoices, and serve as a vital operations liaison for internal teams and commercial customers.

Associate’s degree in Accounting, Finance, or Business Administration required. 2+ years in billing, insurance financial operations, or third-party administration (TPA). Experience with TPA processing systems is a plus.