Co-op, Flight Operations – Project Development Office (Spring 2027)

How you'll help us Keep Climbing (overview & key responsibilities) Delta’s Flight Operations Project Development Office (PDO) is seeking an individual who is passionate about advancing technology applications and initiatives in support of 17,000+ pilots. The team evaluates current work processes to identify and recommend business opportunities.

Additionally, the team works on technology solutions that align with senior leadership’s strategy to continuously improve the line pilot experience. Within the Flight Ops Crew Technology department, the Co-op team works within the Project Development Office (PDO) with two full-time employees. The purpose of the PDO is to create value by assisting Flight Ops stakeholders to achieve business goals and ideate new processes, resulting in efficiency gains.

We do this by helping them navigate the technology development process through the agile ecosystem, spanning from intake to approval to execution. Additionally, we provide Internal Consulting services that focus on cost savings and process improvements. Another responsibility for the PDO is Change Management, a framework in Flight Ops to enhance the visibility of change efforts, and to enable tracking and reporting.

This position is a Consultant-type role which will focus primarily on Internal Consulting.

• The Co-op will work at Delta's World Headquarters in Atlanta, Georgia. This is a paid position, including additional privileges such as standby travel anywhere in the Delta system while off duty.
• The team currently operates on a hybrid schedule (i.e., in-person for 4 days on campus with one day each week working virtually).
• The Co-op will have exposure to other departments within Flight Operations, including but not limited to: Flight Training, Flight Standards, Flying Operations, Line Operations, Crew Resources & Scheduling, Pilot Hiring & Development, and Simulator Support…in order to learn about Flight Operations, the industry and gain valuable life experience.
• The position requires three alternating semesters of full-time work at Delta with full-time study (1 semester will be summer). Note : This position does not include a housing stipend. Co-op. Key Responsibilities
• Lead end-to-end ideation efforts, translating loosely defined stakeholder challenges into clearly scoped problem statements and solution hypotheses
• Lead cross-functional coordination to ensure solutions are effectively implemented within operational environments + Participate in team activities that aim toholistically develop Co-ops + Work with stakeholders in a consultant typerole + Partner with multiple divisional stakeholdersto define process improvement opportunities, assist with development andmaturation of recommended solutions + Reinforce Delta’s global innovation initiativethrough applications of creative design concepts to evolve stakeholderapproaches to problem and solution design + Develop and implement feedback analysis usingbasic survey and statistics methodologies + Assist project leaders on technology programswith external vendors and Information Technology teams to identify andtroubleshoot issues, develop solutions, and implement resolutions in a timelymanner to minimize impact to the operation.Primary software utilized: Power BI, Excel, Smartsheet What you need to succeed (minimum qualifications) + The Co-opposition requires a candidate to be enrolled as an undergraduate(sophomore or above) that has successfully completed a minimum of 30semester hours. + Must have aminimum 2.5 GPA and be able to maintain the minimum GPA. + Working as a. Co-op does not guarantee a full-time opportunity upon graduation. Thisposition is intended to provide you with educational and professional workexperience to prepare you for the workforce. + Thisposition requires you to work for 3 alternating semesters. You cannotactively take any courses (inclusive of online or in-person) and work as a. Co-op at the same time, which may delay your graduation by 1-2 semesters. + Studentsmust be able to complete 3 alternating rotations in Atlanta, GA in linewith the schedule below: + Spring2027 - 1st rotation + Fall2027 - 2nd rotation + Summer2028 - 3rd rotation + Pursuing an undergraduate degree in. Organizational Development, Business Administration, Industrial Engineering, orsimilar degree with applicable skills + Team player that fosters trust, open dialogue,and healthy conflict with coworkers + Strong interpersonal skills and servantleadership required to promote intentional relationships + Preferably a rising Sophomore or rising Junior(as mentioned above, you are required to work 3 terms) + Ability to learn technology + Strong organizational and time managementskills required + Internally motivated, curious, ready to learn,and eager to make an impact + Ability to work under tight deadlines and timeconstraints while being able to manage and prioritize multiple project requestsconjointly What will give you a competitive edge (preferred qualifications) + Project Management experience + Experience with business cases, processmapping, and database management + Smartsheet & Power BI experience Benefits and Perks to Help You Keep Climbing Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here