Hold Pool - F&B Assistant - Ascot 2026

Please note, you are submitting your application to our hold pool for F&B Assistant

• Ascot - 2026 - we are now fully recruited but will be in touch if we are able to progress your application to join us for this season - this might happen at any time during October or November once we have a vacancy! About Lapland We are most famous for our award-winning event, buried deep in the Crown Estate near Ascot. 17 years ago, Mike & Alison Battle created the event out of their own desire to take their children somewhere that would celebrate the pure, commercially unsullied, magic of Christmas. Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year. LaplandUK celebrates and honours the values, imagination and wonderment of childhood through our magical world, rich storytelling and immersive memory making experiences. This is an exciting period of growth for us, as we look for new ways to bring the Lapland experience to a global audience through media, publishing, live shows and eCommerce channels. Role Overview
• FOOD AND BEVERAGE ASSISTANT Food and Beverage Assistants are key members of the team at LaplandUK as they are the face of Lapland while guests are in our cafes and restaurants. The role is a great opportunity for enthusiastic guest focused individuals to join a friendly team in a fast paced and collaborative environment. Based at our Ascot event site the F&B Assistants will be responsible for engaging with families and serving them with delicious food and drinks which are a key part of the Lapland experience.

Responsibilities

Consistently meet and exceed customers’ expectations, by welcoming guests into our cafes and restaurants and engaging with the families while following the Lapland operating procedures and sequence of service. Consistently follow Food Hygiene processes when preparing and presenting food and drinks. Immerse yourself in the Lapland narrative.

Have a thorough knowledge of all the products in the F&B outlets and have the ability to make appropriate recommendations to the guests. Follow all relevant costume and process standards. Attend any training as required. Key Attributes Enthusiastic and willing to learn and be part of Lapland. Bright and articulate

• Excellent verbal communication skills.