Front Desk Agent

The Hilton North Scottsdale at Cavasson is seeking a friendly, outgoing individual to join our Front Desk team! Ideal candidates have flexible availability, excellent customer service skills, great attention to detail, and a desire to ensure an exceptional guest experience. In this position, you will have several opportunities to brighten someone's day!

Come see why our employees love it here! Primary Responsibilities: Efficiently register and check out all guests. Follow proper billing and cash handling procedures. Displays high-level competency in the property management systems. Interacts with guests in a manner that is professional, ethical, and customer service-driven.

Follows the proper work environment procedures. Ability to communicate effectively. Must be stationery for up to 8 hours. Must have the ability to move/transport up to 25 lbs. Provides excellent concierge services to guests Answers all phone calls in a professional and courteous manner. Other duties as assigned by Management.

Qualifications, Education, Experience, Skills, and Abilities: Customer service skills Professional demeanor Organizational skills Effective Communication skills Initiative and creative problem-solving skills Must be familiar with the city and the attractions that it offers Flexible availability (days, evenings, weekends, holidays) Hilton ONQ experience is highly preferred What We Offer: Competitive hourly wage.

Health benefits (for full-time employees). 401(k) with company match (for all employees). A friendly, positive work environment Opportunities for growth and development within the company. Free Meals Covered Employee Parking Robust Team Member Travel Program PTO (for full-time employees). Early Pay Access The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment.

We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.