Mail Operator

Position Overview

The Mail Machine Operator plays a critical role in ensuring quality and best practices within our Mail Department. In this role, you will set up, operate, and maintain equipment used to fold, insert, and prepare items for delivery to the Post Office, all in full compliance with USPS regulations. The ideal candidate takes pride in precision, works efficiently in a fast-paced environment, maintains a strong focus on quality, and upholds high safety standards across all shop-floor activities.

Key Responsibilities

Set up, operate, and maintain direct mail processing equipment, including inkjet printers, folders, and high-speed inserters. Adhere strictly to written job specifications and ticket instructions for every order. Schedule and prioritize mail processing projects to hit target delivery deadlines and ensure smooth workflow.

Monitor equipment continuously during production runs to maintain speed, placement accuracy, and overall output quality. Perform ongoing inspections of printed materials and mail assembly processes to ensure error-free work. Proactively investigate, flag, and resolve any substandard work or quality deviations. Sort, tray, sack, and palletize mail strictly according to current USPS regulations and presort guidelines.

Perform routine cleaning, minor maintenance, and basic troubleshooting of mail department machinery. Track and update project statuses in real time using electronic recordkeeping systems. Monitor and maintain adequate inventory levels for essential mail processing supplies and materials. Advocate for and exemplify a safety-first mindset in all daily shop activities.

Perform other production tasks and duties as assigned.

Qualifications

& Skills Required: High school diploma or equivalent experience. Ability to work four ten-hour shifts, 3:30 pm to 2:00 am, Monday

• Thursday 2+ years of hands-on mail operations experience within a print production environment. 1+ years of experience using Google Workspace (Docs, Sheets, Gmail, etc.). Demonstrated experience with safe pallet jack operation. Basic computer skills for job tracking, electronic recordkeeping, and data entry. Ability to read small text, job tickets, and technical instructions accurately. Strong problem-solving abilities and hands-on equipment troubleshooting skills. Excellent attention to detail and a commitment to producing error-free work. Ability to work effectively both independently and as part of a collaborative team. Must be able to pass a background check. Physical Requirements & Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform essential physical functions. Standing & Mobility: Ability to stand, walk, squat, crouch, and kneel for extended periods on the shop floor. Lifting & Handling: Ability to regularly lift and carry up to 45 lbs. Movement & Dexterity: Bending, stretching, and reaching at waist height, shoulder height, and above the shoulders. Wrist and hand dexterity required for gripping, grasping, twisting, and high-speed repetitive material handling. Visual Acuity: Sufficient visual acuity and focus to perform detailed quality checks, read fine text, and safely operate equipment. Environment: Frequently works near moving mechanical parts; exposed to shop noise and machine vibrations typical of a commercial printing and mail production environment. Why You'll Like Working Here Stability with Momentum: Join a stable, growing industry leader with over 80 years of operational excellence. Comprehensive Health Coverage: Medical, Dental, and Vision insurance options, HSA, and Telemedicine services. Financial Protection: Company-provided Group Life Insurance, plus voluntary Short-Term Disability, Long-Term Disability, Supplemental Life, Hospital Indemnity, Accident, and Critical Illness coverage. Retirement Savings: 401(k) plan with company match to help secure your financial future. Work-Life Balance: Generous Paid Time Off (PTO) and paid company holidays. Employee Assistance Program (EAP): Free 24/7 support including crisis intervention, individual, marital, and family counseling, financial guidance, senior care support, and educational workshops. Shift Differential Pay: Competitive shift differential pay added to base wage for working the swing shift.