Director of Physician Support Services

This position closes December 18, 2026 San Luis Valley Health is seeking to fill an exempt, leadership position responsible for the recruitment, onboarding and support of providers including; developing relationships within our health systems, with external health systems, community partners and physician groups. Works closely with the Clinic Administrator and operations directors to promote the delivery of quality healthcare, high patient satisfaction, operational efficiency, fiscal performance, and job satisfaction.

Primary function is to serve as a liaison within the healthcare system and continually review performance metrics with providers, assessing business relationships, team building, outreach, quality and patient safety initiatives, provider recruitment, onboarding and mentoring, community relations, and expansion and growth of services for the San Luis Valley Health systems.

Position offers a competitive salary, variable pay bonus, and director level benefits. The successful candidate would possess the following qualification: Qualified candidate will have a Bachelors’ Degree in Business, Human Resources or Healthcare Administration, Master’s degree preferred. May substitute experience for degrees.

Knowledge and experience in the healthcare industry required. Prior experience in a leadership/management role with demonstrated ability to successfully manage staff and lead cross functional teams to resolve complicated issues required.

Responsibilities include

Maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things. Models a commitment to high-quality customer service. Develops and maintains effective relationships with providers, clinical and administrative staff, patients and public. Be a self-starter; work with a sense of urgency and be comfortable with ambiguity, unchartered territory, and constant change.

Develop and maintain relationships with key health systems, community partners and physician groups and acquire a deep understanding of their business models and strategies. Analyze employer, provider, and consumer data to inform strategic decision-making. Analyzes physician and market activity data. Facilitate the design and execution of joint projects between San Luis Valley Health and various provider organizations.

Acts as intermediary and liaison within the healthcare system. Facilitates activities and inclusion of physicians in the community and provides this information to key system staff. Coordinates, promotes and facilitates provider networking and social events. Consults with existing physician practices on practice enhancement, recruitment, expansion and/or succession planning.

Assists in the development of new provider practices. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality, and safety standards. Complies with governmental and accreditation regulations, including management of certification process for NHSC/CHSC status of rural health clinics.

In conjunction with the hospital senior management and directors, establishes and facilitates the implementation of strategic physician initiatives for the organization. Assists with physician product/service development and integrating physician needs into strategic planning processes. Participate in PLC meetings and work cooperatively with the group of providers.

Participates in meeting and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams and committees. Responsible for provider network education, training, and orientation processes and programs. Develops strategies and training innovations that address the ongoing educational needs of the network, facilities, and promotes seamless insurance end-to-end business transactions.

Administers provider compensation plan and all reporting aspects, including provider performance metrics for productivity, patient experience, quarterly chart reviews, quality performance, and adherence to Provider Covenant, ensuring that performance updates are distributed to providers on a monthly basis. We Take Care of Our People As the largest employer in the San Luis Valley, we commit to providing our employees with quality and affordable benefits to complement a fulfilling work experience and help balance life experiences and needs.

To show our appreciation of your hard work, we offer a competitive and comprehensive total benefits package, including: Full medical, dental and vision plans to suit the needs of you and your family, with low-cost copays and deductibles, all without high out-of-pocket expenses. Enjoy a generous amount of Paid Time Off and Sick Leave in your first year with accruals starting on your first day!

Start saving with Retirement plans available from day one, providing up to 5% employer match after one year of employment. Free life and disability insurance benefits for full-time employees with the opportunity to purchase additional coverage at low costs. Add to your benefit package with a variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts and more.

Take care of yourself with our free on-site 24-hour employee health center, and discounts to a selection of local fitness/recreational centers. Keep learning by utilizing our education program benefits to foster your growth and development. Give back to the community with multiple opportunities throughout the year to volunteer with our own non-profit SLV Health Foundation and other SLV- and community-sponsored events.

Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions and more! Your family is our family so our employees and their family members have access to our employee support services, including up to four free counseling sessions to assist with work/life solutions.

Like to learn more? Click here for more information on our employee benefits program!