Volunteer - Thrift Store (Donation Attendant)

Title: Hillcrest Donation Attendant Volunteer Key Responsibilities

• Promote and support the mission of Hillcrest Transitional Housing in our interactions with shoppers, donors, staff, and volunteers.
• Greet donors in a friendly manner, assist them with their donations, and provide them with a receipt.
• Place donations in designated areas as instructed by management.
• Pre-sort donations as directed by management.
• Empty trash, break down cardboard boxes, and sweep when needed/requested. Initial Impact
• Donors receive care and hospitality from a helpful staff of volunteers.
• Funding is provided for Hillcrest Transitional Housing programs.
• Being good stewards of our donations by maximizing the financial potential of every donation. Sustained Outcome
• Financial and material support of Hillcrest Transitional Housing in moving individuals, youth, and families from homelessness to self-sufficiency, as well as diverting unsellable donations from our landfills. Training & Support
• New Volunteer Orientation.
• Initial training with volunteer buddy or staff member on donation processes.
• Ongoing support from site management staff regarding policies and procedures. Commitment
• To be considered a recurring Hillcrest volunteer, you must commit to a minimum weekly shift of three hours.
• Available shifts include. Mon-Fri 10 am to 1 pm
• Mon-Fri 1 pm to 4 pm
• Mon-Fri 4 pm to 7 pm. Sat 10 am to 1 pm
• Sat 1 pm to 4 pm. Qualifications/ Skills
• This role requires the volunteer to have compassion and respect towards all people, including donors, shoppers, clients, residents, staff, and other volunteers.
• Ability to move donations from the donor vehicle to the designated donation staging area.
• Ability to follow instructions and processes.
• Must be at least 16 years of age.

Benefits

• Build relationships within a community of like-minded volunteers while serving those in need.
• 25% discount at thrift stores, with proper identification and being listed as a recurring volunteer.
• Qualify for the 50% monthly volunteer discount day (1 day a month as listed on our calendar).