Volunteer - Thrift Greeter

Title: Hillcrest Greeter Volunteer Key Responsibilities

• Promote and support the mission of Hillcrest Transitional Housing in our interactions with shoppers, donors, staff, and other volunteers.
• Greet customers as they enter the store and explain any sales/promotions.
• Point customers to requested departments and staff when needed.
• Thank shopper when exiting the store. Initial Impact
• Customers, donors, and volunteers receive care and hospitality from a helpful staff of volunteers.
• Funding is provided for Hillcrest Transitional Housing programs, benefitting those in need.
• Quality merchandise is available at greatly discounted pricing. Sustained Outcome
• Financial and material support is provided for Hillcrest Transitional Housing in moving individuals, youth, and families from homelessness to self-sufficiency, as well as diverting unsellable donations from our landfills. Training & Support
• New Volunteer Orientation
• Initial training with a volunteer buddy or staff member on how to address/greet a customer and promote Hillcrest sales, events, and programs.
• Ongoing support from site management staff regarding policies and procedures Commitment
• To be considered a recurring Hillcrest volunteer, you must commit to a minimum weekly shift of three hours.
• Available shifts include. Mon-Fri 10 am to 1 pm
• Mon-Fri 1 pm to 4 pm – Mon-Fri 4 pm to 7 pm. Sat 10 am to 1 pm
• Sat 1 pm to 4 pm Qualifications/ Skills
• This role requires the volunteer to have compassion and respect for all people, including donors, shoppers, clients, residents, staff, and other volunteers.
• Be friendly and outgoing.
• Provide superior customer service to shoppers.
• Follow instructions.

Benefits

• Build relationships within a community of like-minded volunteers.
• 25% discount at thrift stores, with proper identification and being listed as a recurring volunteer.
• Qualify for the 50% monthly volunteer discount day (1 day a month as listed on our calendar).