Senior Investigator

Senior Investigator Grade: Clerk 7/8 Employment Type: Ongoing. Full-time. Multiple roles Hybrid work arrangements: Parramatta. Office attendance required 2–3 days per week. Salary: Base $116,981 - $129,492 per annum plus superannuation Are you passionate about creating a fair, quality and affordable rental market in NSW?

Do you have experience leading investigations and driving compliance in complex environments? If so, we have an exciting opportunity for you! NSW Fair Trading is seeking an experienced Senior Investigator in the Rental Branch. This role provides a unique opportunity to lead key compliance, investigation and enforcement activities to strengthen the rental market and ensure compliance under relevant legislation administered by NSW Fair Trading.

About the team

These roles are in the Investigations STRA team. This is a new team focused on people living in shared housing accommodation types, including boarding houses, and matters under the Short-Term rental Accommodation (STRA) Code of Conduct. The team leads complex investigations into potential breaches of the law and the STRA Code of Conduct, focusing on high risk of harm and serious and systemic non-compliance.

The team works closely with partner agencies, councils and other specialist teams within NSW Fair Trading to deliver compliance outcomes. Investigators take enforcement action including fines, warnings, referrals for prosecution and licensing action, and takes disciplinary action under the Code.

About you

As a Senior Investigator your responsibilities will be to: Lead compliance, investigation and enforcement activities using a risk based regulatory approach Provide specialist compliance advice and assistance in developing information and education materials Prepare evidence and take enforcement action for breaches of the law Maintain detailed records of investigations, inspections, compliance breaches, and enforcement actions and outcomes Coordinate, collect and use intelligence and data to inform operations Prepare reports and presentations on tactical operations, outcomes and trends for executives and key stakeholders Contribute to an end-to-end regulatory response working with multi-disciplinary teams for shared goals and outcomes Develop and maintain relationships with key stakeholders Provide guidance to investigators to support a culture of high performance To be successful in this role you will need: Experience in leading investigations in operational and compliance environments.

A current Certificate IV in Government Investigations or a willingness to complete one. Strong interpersonal skills to successfully develop and manage stakeholder relationships. To engage in continuous professional development and training to stay updated on the latest compliance standards and investigative techniques.

Essential criteria A current NSW driver’s licence and ability to travel within NSW as required.