Cape Fear Auto Care Service Manager

Cape Fear Auto Care is not just another repair shop. We are building a premium, all-makes-and-models automotive repair business inside a state-of-the-art dealership facility, and we are looking for the person who can help us launch it, staff it, manage it, and grow it.

Responsibilities

• Help launch and build Cape Fear Auto Care from the ground up

• Recruit, interview, and help hire qualified automotive technicians

• Lead and manage the technician team

• Oversee daily shop workflow, scheduling, repair orders, and productivity

• Communicate with customers throughout the repair process

• Prepare and explain service estimates and repair recommendations

• Ensure repairs are completed properly, efficiently, and to a high standard

• Maintain a clean, organized, professional, dealership-level facility

• Work with ownership to grow the business and create a premium customer experience

What We Are Looking For

• Automotive service, repair, or fixed operations experience

• Prior experience as a shop manager, service advisor, foreman, technician leader, or similar role

• Strong ability to recruit, lead, and motivate technicians

• Excellent customer communication and follow-up skills

• Understanding of repair estimates, labor times, parts, and shop workflow

• Professional, organized, and process-driven

• Comfortable working with all makes and models

• Entrepreneurial mindset with the desire to help build a new business

• High standards for quality, cleanliness, and customer satisfaction

Benefits

• Competitive pay structure!

• Subsidized health, vision and dental insurance

• 401K Match up to 6%