Front Receptionist - Land Rover Cape Fear

Receptionist - Part‑Time

Location:Wilmington, NCSchedule: Part‑Time, On‑Site

Position Overview

The Receptionist serves as the first point of contact for all guests and callers, supporting the dealership by delivering a professional, welcoming, and efficient front‑desk experience. This role requires strong communication skills, attention to detail, and the ability to maintain composure in a fast‑paced environment. The Receptionist will assist multiple departments and uphold the standards of professionalism expected within the dealership.

Key Responsibilities

Greet all customers and visitors in a courteous, professional manner

Answer, screen, and route incoming calls to the appropriate departments

Maintain the front desk, lobby, and customer lounge to ensure a clean and organized environment

Assist with appointment check‑ins for Sales and Service

Provide administrative support including filing, scanning, data entry, and document organization

Communicate effectively with Sales, Service, and Management to support daily operations

Uphold confidentiality and handle sensitive information with discretion

Represent the dealership’s brand and values through consistent professionalism

Qualifications

Previous receptionist or customer service experience preferred

Strong verbal communication and interpersonal skills

Professional appearance and demeanor

Ability to multitask and manage competing priorities

Reliable attendance and punctuality

Basic computer proficiency; experience with CRM or dealership systems is a plus

Ability to work independently while supporting a team‑oriented environment

Work Environment

This is an on‑site, customer‑facing position requiring consistent professionalism, reliability, and a positive attitude. The role supports multiple departments and plays a key part in maintaining an organized and welcoming dealership environment.