Reserve - Mid Season

We are currently fully recruited for the 26/27 season. If you would like to apply for our reserve list for a mid-season position then please complete the application form. Applications will not be reviewed until a position becomes available. As a Chalet Host, you will create a warm, welcoming “home-from-home” environment for guests staying in a catered chalet.

You will be responsible for delivering exceptional hospitality by preparing high-quality meals, maintaining excellent cleanliness standards, and providing outstanding customer service to ensure guests enjoy a memorable ski holiday. This is a hands-on, varied role that combines cooking, housekeeping, and guest interaction in a dynamic alpine setting.

Guest Experience & Customer Service Provide a warm welcome and build strong relationships with guests throughout their stay Deliver exceptional, personalised customer service to ensure a memorable holiday experience Create a relaxed and friendly chalet atmosphere, especially during meal times Anticipate guest needs and go the extra mile to exceed expectations Catering & Food Service Prepare and serve daily home-cooked meals , including: Cooked breakfast Afternoon tea Canapés and pre-dinner drinks Three-course evening meals Ensure all dishes are presented to a high standard and taste excellent Maintain cleanliness and hygiene standards in all food preparation areas Housekeeping & Chalet Maintenance Clean the chalet daily, including bedrooms and communal areas Change towels mid-week and carry out full deep cleans on changeover days Maintain high standards of cleanliness and organisation at all times Ensure the chalet is consistently welcoming and well-presented Daily Operations Start early to prepare and serve breakfast for guests Manage daily schedules including cleaning, food prep, and guest service Prepare afternoon tea and evening meals efficiently Conduct weekly stock checks and collect supplies from resort stores Work collaboratively with chalet managers and resort teams Essential Skills Strong interpersonal and communication skills Excellent time management and organisational ability Ability to multitask and work efficiently under pressure High attention to detail in both food preparation and cleaning Experience & Knowledge Previous experience in catering, hospitality, or customer service Ability to cook to a good standard (professional experience or cookery course preferred) Understanding of hygiene and food safety standards Awareness of guest service excellence within a hospitality environment Personal Attributes Friendly, approachable, and personable (“people person”) Professional with a strong work ethic and high standards Physically fit and able to handle a demanding, hands-on role Flexible, proactive, and positive attitude Passion for delivering outstanding guest experiences Opportunity to live and work in a ski resort environment Daily time off to ski and explore the mountains Work in a sociable, team-oriented atmosphere Gain valuable experience in hospitality, catering, and customer service Structured support from chalet managers and resort teams No responsibility for food ordering or budgeting (managed centrally) Develop cooking and hosting skills in a professional setting