General Manager

Firehouse Subs® is hiring an experienced and motivated General Manager!If you're passionate aboutrestaurant leadership,customer service, and driving operational excellence, this is your chance to join one of the nation's top-ratedfast-casual restaurant brands.

As a General Manager, you'll lead a high-performing team, ensure profitability, and uphold our commitment to hearty food, heartfelt service, and community impact.

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Position Summary

You'll be fully accountable for the successful operation of your restaurant, including team development, guest experience, and financial performance-all while fostering a fun, energetic, and guest-focused environment.

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Key Responsibilities

• Operational Excellence: Ensure compliance with health, safety, labor, and employment regulations.
• Leadership & Culture: Build a positive, team-oriented environment aligned with Firehouse Subs® values.
• Guest Experience: Deliver exceptional service and maintain high standards of food quality and cleanliness.
• Financial Performance: Manage food and labor costs, control expenses, and achieve sales growth.
• Team Development: Recruit, train, and develop Assistant Managers and Shift Leaders.
• Marketing & Community Engagement: Drive local marketing efforts and represent the brand at community events.
• Foundation Support: Promote Firehouse Subs Public Safety Foundation® initiatives.
• Facility Management: Maintain equipment and report issues promptly.
• Communication: Keep open communication with District Manager and ownership.

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Qualifications

• 1+ years of restaurant management experience (QSR or fast casual preferred)
• Strong leadership, organizational, and communication skills
• Proven ability to manage budgets, staffing, and inventory
• Passion for guest service and team development
• Ability to work on your feet for extended periods (up to 13 hours)
• Ability to lift up to 50 lbs.

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Benefits

• Health and dental plans
• PTO (12 days per year)
• Cell phone per diem
• Paid training (3–6 months)
• Quarterly bonus program
• Tips averaging $3–$6 per hour
• Greaseless kitchen environment
• Career growth opportunities

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About Firehouse Subs®

Founded by former firefighters, Firehouse Subs® is built on a passion for hearty food, heartfelt service, and public safety. Through the Firehouse Subs Public Safety Foundation®, we give back to the communities we serve. Join a brand recognized as #1 in community support in the restaurant industry.

✅ Ready to lead and grow your career in restaurant management?Apply today and join the Firehouse Subs® family!

Note: This position is with an independently owned and operated franchise. All hiring decisions are made by the franchisee.