Administrative Support Officer

JOB.TITLE Role: Full-time (35hpw) ongoing Salary: Clerk Grade 3/4. Package includes base salary ($87,199 to $95,482) plus superannuation and annual leave loading. Location: Bathurst, with hybrid working conditions and a 50% office presence required. Flexible working arrangements may be available in line with the DCS Flexible Working Policy.

About the role

We’re seeking a proactive and organised Administrative Support Officer to deliver a wide range of administrative services that support the smooth operation of the Cyber Security NSW Branch. The Administrative Support Officer will join the Commercial Business Operations team and will play a key part in enabling the team's program of work by providing administrative and support services to facilitate the operation of the team.

Key responsibilities

/ About you: Provide a range of administrative and support services, including records management, routine correspondence, meeting and event coordination, to support the effective operation of the team/unit. Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements, to support information flow and inform decision making.

Complete routine financial transactions and purchasing services, ensuring compliance with agency standards and procedures. Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information. Update and maintain records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible.

To be successful in this role you will demonstrate (Essential requirements): Qualifications or equivalent experience in administration. Must be an Australian Citizen with an ability to obtain and maintain a Baseline security clearance, and willingness to undergo a criminal history and identity verification and ongoing probity checks as a condition of employment.

How to apply Please click ‘Apply Online’ and submit your application with: A resume (max four pages) detailing relevant knowledge, skills and experience. A cover letter (max two pages) addressing how you meet the key accountabilities within the Role Description and the Job Advert Why work for Cyber NSW? Flexible working: We offer a broad range of flexible working arrangements.

Career development: Ongoing learning and development opportunities through expert-led sessions, online training and professional development opportunities. Work-life balance: Flex time accrual for extra hours worked (for non-Exec roles) based on a 35-hour work week. Wellbeing support: Access to employee assistance programs, including EAP, Fitness Passport, and wellbeing initiatives.

Inclusive culture: Staff led Employee Resource Groups (ERGs) including DCS Pride, Young Professionals Network and more. Leave entitlements: Four weeks annual leave and paid sick leave, carer’s leave, and long service leave.

About the team

The Office of the Chief Cyber Security Officer provides administrative and communications support for Cyber Security NSW to enable the coordinated delivery of organisational objectives. The team ensures risk is appropriately managed through oversight of the commercial and business activities for the organisation and provides high-level executive assistance to the NSW Chief Cyber Security Officer.

About Cyber Security NSW Cyber Security NSW provides centralised services and all-of-government leadership to drive a cyber-resilient NSW Government that can safeguard the confidentiality, integrity and availability of government systems, services and data for NSW communities. Cyber Security NSW is an all-of-government function located within Digital NSW in the Department of Customer Service.

Learn more about Our Vision and Cyber Security NSW . ID Support NSW is a nation-leading business unit in Cyber Security NSW that deliver public-facing advisory services dedicated to assisting victims of identity theft and crime and supports the NSW Governments data breach response. With recent data breaches and increasing fraud, identity resilience is key to preventing misuse.

Learn more about ID Support NSW and help shape how identities are protected and remediated in NSW.