Branch Inventory Support Specialist

Job Details: Job Location: HQ

• JDC Northville
• Northville, MI, Position Type: Full Time, Salary Range: $55000.00 - $65000.00Salary/year, Rentix Solutions is a newly formed organization created through the merger of Jack Doheny Companies (JDC) and Vacuum Truck Rentals (VTR). Together, we are proud to be one of the nation’s leading specialty equipment rental providers, supporting customers across the water and sewer, electric utility, and environmental markets. As Rentix Solutions continues to grow, we are bringing together the experience, expertise, and strong customer relationships of both organizations to build an even stronger future.

Position Overview

The Branch Inventory Support Specialist serves as a primary Supply Chain resource for branch locations, supporting the accuracy, organization, standardization, and continuous improvement of branch inventory operations. This position works closely with branch personnel to maintain inventory integrity, establish and reinforce standardized inventory practices, resolve discrepancies, and ensure accurate part-number and inventory-location information.

The role proactively identifies inventory-related issues, coordinates corrective actions, and supports branch compliance with established company procedures. Through effective communication and collaboration, the specialist helps ensure reliable inventory across branch operations.

Key Responsibilities

Branch Inventory Support Serve as the primary Supply Chain point of contact for branch inventory questions and issues. Develop strong working relationships with branch Operations, Service, and Parts personnel. Assist branches with inventory discrepancies, part identification, and inventory-location questions. Track open branch inventory issues, coordinate follow-up, and help ensure timely resolution.

Proactively identify recurring inventory concerns and recommend corrective actions. Branch Inventory Locations & Organization Maintain standardized inventory-location structures within branch locations. Work with branches to identify and document shelf, rack, bin, storage area, and other inventory locations. Ensure inventory items are assigned to appropriate physical and system locations.

Support branch inventory reorganizations, location clean-up, labeling, and standardization initiatives. Branch Invoice Correction Coordination & Reporting Coordinate assignment and tracking of branch-related invoice correction requests through Smartsheet. Track and report weekly request types, response times, recurring discrepancies, and resolution trends.

Part Number & Item Master Support Support the creation and maintenance of part numbers within the system. Review requests for new part numbers to help prevent duplicate item creation. Verify part descriptions, manufacturer numbers, units of measure, categories, vendor information, and other required item information. Assist with identifying identical or equivalent parts maintained under different part numbers.

Maintain part-number cross-references and support company part-number standardization and conversion initiatives. Branch Inventory Accuracy & Corrective Action Work directly with branches to improve inventory accuracy and resolve identified discrepancies. Assist branch personnel with identifying root causes and appropriate corrective inventory transactions.

Partner with branch when cycle count results identify locations or categories requiring investigation. Coordinate recounts, inventory validation, and corrective-action activities as required. Document assigned corrective actions and follow up on outstanding issues. Branch Inventory Standards & Reviews Help implement standardized inventory practices across branch locations.

Work with branches to establish consistent expectations for storage, identification, labeling, location assignment, and transaction processing. Conduct periodic reviews of branch inventory organization, location accuracy, and compliance with procedures. Identify branches requiring additional support, training, or corrective action.

Cross-Functional Collaboration Work with branch personnel regarding cycle-count discrepancies, inventory accuracy trends, and corrective actions. Partner with the Inventory Buyer regarding part availability, recurring branch requirements, stocking concerns, and item information. Coordinate with Distribution Center personnel regarding transfers, part identification, discrepancies, and replenishment issues.

Support inventory integration, branch conversions, system implementations, and continuous improvement initiatives. Branch Training & Process Support Provide guidance and training to branch personnel on inventory procedures, system transactions, location management, and accuracy requirements. Assist with implementation of new inventory processes, procedures, and company standards.

Identify recurring errors that may indicate additional training needs. Support branch personnel during system conversions, process changes, and standardization initiatives. Promote consistent inventory management practices across branch locations.

Qualifications

Required Skills

Working knowledge of inventory control practices, inventory accuracy, stock locations, and warehouse organization. Strong attention to detail and ability to identify discrepancies and data inconsistencies. Analytical and problem-solving skills, including investigation of inventory discrepancies and root causes. Strong organization, time management, and ability to prioritize multiple requests.

Clear written and verbal communication and strong internal customer service skills. Ability to research and verify part numbers, manufacturer information, and item master data. Ability to identify process improvement opportunities and support standardized procedures. Collaborative approach and demonstrated accountability for follow-through and issue resolution.

Qualifications

High school diploma or equivalent required; additional education or training in Supply Chain, Logistics preferred. Experience in inventory control, warehouse operations, parts management, or a related field preferred. Experience using ERP or inventory management systems. Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications; familiarity with Smartsheet or similar workflow tools preferred.

Ability to work independently, manage competing priorities, and collaborate across departments. Experience supporting multiple locations, cycle counts, item master data, or inventory transactions preferred.

Benefits

401(k) 401(k) matching Health insurance Dental insurance Short and Long Term Disability insurance Vision insurance Life insurance Paid time off Rentix Solutions: The Way We Work Continuously seek innovative ways to improve branch performance and customer satisfaction. Foster teamwork, accountability, and open communication.

Lead with integrity, professionalism, and respect. Promote a safe work environment and ensure compliance with company policies and regulatory requirements. Deliver exceptional service to both internal and external customers. Rentix Solutions is an Equal Opportunity Employer.