Brand Partner Sales Support Representative 9:30AM-6PM

About the Role

At LivePURE, we’re passionate about delivering exceptional experiences to our Brand Partners and Customers. As a Brand Partner Sales Support Representative, you’ll be the first point of contact—providing support, solving problems, and helping others succeed. This is more than a customer service role—you’ll build relationships, recommend solutions, and play a key part in supporting our growing community.

What You’ll Do:

• Provide friendly, professional support via phone and email
• Assist with questions related to products, orders, promotions, and rewards programs
• Recommend products and share current promotions using a consultative approach
• Process orders, returns, and payments accurately
• Conduct daily outbound outreach to share updates, offers, and opportunities
• Resolve customer concerns quickly with a focus on first-call resolution
• Stay informed on company products, programs, and incentives
• Escalate complex issues when needed and keep leadership informed
• Collaborate with your team and participate in ongoing training

What We’re Looking For:

• 1–3 years of customer service, call center, or sales experience
• Strong communication skills (written and verbal)
• Ability to multitask in a fast-paced, high-volume environment
• A positive, customer-first attitude with strong problem-solving skills
• Comfort with upselling and promoting products or programs
• Proficiency in Microsoft Office and CRM systems
• High attention to detail and strong organizational skills
• Spanish/ English bilingual skills preferred but not required. Work Environment:
• Onsite at corporate office in Plano, TX
• Schedule: 9:30 AM – 6:00 PM (subject to business needs)
• Fast-paced call center environment
• Primarily seated, computer-based work Why You’ll Love Working at LivePURE:
• Competitive pay
• Comprehensive health & wellness benefits
• 401(k) with company match
• Accrued Time Off, Paid Holidays, Sick Pay and Personal Time Off
• Free and employee discounted pricing company products
• Casual, collaborative team environment
• Opportunities for growth and development
• Potential Monthly Incentive Bonus Join Our Team If you enjoy helping others, thrive in a team environment, and are energized by delivering great service - we’d love to hear from you. Apply today and be part of the LivePURE experience! Equal Opportunity Statement LivePURE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additional Information This job description reflects the general nature of the role but is not a complete list of all responsibilities. Duties may evolve based on business needs. Disclaimer: This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this Description. Other duties, as assigned, may be part of the job

Exceptional health and welfare benefits Free use of company products 401K plan with company match Competitive compensation plan Casual and friendly work environment