Senior Solutions Consultant (Coastal – KZN, PE, CPT)

The Senior Solutions Consultant is responsible for driving the growth, positioning, and success of Sumo Tech's product and solution portfolio within the coastal region. The role combines solution consulting, business development, vendor relationship management, and product lifecycle management to ensure customers receive the best technology solutions aligned to their business objectives.

The successful candidate will identify market opportunities, develop sales strategies, engage with customers, manage vendor relationships, and work closely with technical and sales teams to deliver exceptional customer experiences.

Key Responsibilities

Engage with customers to understand their business requirements, recommend appropriate technology solutions, develop proposals and business cases, and support customers throughout the sales and procurement process. Business Development: Identify new business opportunities, build and maintain strategic client relationships, conduct solution presentations and workshops, and contribute to achieving sales and revenue targets.

Product & Portfolio Management: Maintain expert knowledge of Sumo Tech's products and services, monitor market trends and customer needs, and contribute to product positioning, go-to-market strategies, and portfolio growth. Vendor & Partner Management: Develop and maintain relationships with OEMs and technology partners, coordinate pricing and special bids, and collaborate on customer opportunities and joint initiatives.

Project Collaboration: Work closely with delivery teams to ensure seamless project handovers, support successful solution implementations, and contribute to customer satisfaction throughout the project lifecycle. Customer Relationship Management: Build long-term customer relationships, identify opportunities for upselling and cross-selling, resolve customer issues, and maintain accurate customer information within the CRM system.

Reporting & Pipeline Management: Maintain sales forecasts, pipeline visibility, CRM records, and activity reports while monitoring business performance and identifying opportunities for continuous improvement.

Requirements

Education

Diploma or Bachelor's Degree in Information Technology, Business, Marketing or Sales. Experience Minimum 5 years of experience in product management, business development, or IT solution sales. Experience within the ICT industry is essential. Experience working with enterprise technology vendors is advantageous. Technical Knowledge Experience with one or more of the following technologies is advantageous: Microsoft Solutions Microsoft 365 Azure Cybersecurity Solutions Cloud Services Networking Infrastructure Telecommunications & VoIP Business Applications CRM Solutions HR Systems Enterprise Software Hardware Procurement Managed IT Services Skills & Competencies Time management and organizational skills Strong business development and sales skills Excellent communication and presentation abilities Relationship management Negotiation and influencing skills Strategic thinking Analytical and problem-solving skills Project coordination Customer-focused mindset Commercial awareness Ability to work independently and within a team Additional Requirements Valid South African driver's licence.

Valid South African passport or eligibility to obtain one. Own reliable vehicle. Willingness to travel extensively.