Medical Receptionist

Job Summary

Provides administrative support services to the Community Health Aides in our village-based clinics.

Responsibilities

Register patients, verify insurance, and enter data into the EHR Schedule appointments and manage check-in/check-out Collect and verify Medicaid, HPE, and sliding fee applications Answer and route phone calls; assist patient inquiries Coordinate Medicaid travel and prepare required documentation Scan, fax, file, and manage clinic documents Maintain reception and waiting areas Assist with patient surveys and customer comments Order office supplies and maintain clinic files Coordinate scheduling and outreach with BBAHC departments Train staff on registration procedures as needed Perform other duties as assigned Qualifications: High school diploma or equivalent Prior office or medical office experience preferred Basic computer and EHR skills; ability to type 40 wpm Proficient with multi-line phones and office equipment Strong customer service and communication skills Organized, dependable, and able to multitask Ability to maintain confidentiality and HIPAA compliance CPR/BLS certification (or ability to obtain) Willingness to travel for training/workshop Reports: CHAP Assistant Manager