Program Manager

When you become a member of Team DHCF (Department of Health Care Finance), the state Medicaid agency for the District of Columbia, you join our "Mission Possible!" We work every day, in concert with various District government agencies, to streamline access to comprehensive, affordable, and quality healthcare services for District residents.

Whatever your position within our agency, you will positively impact beneficiaries, their families, and their future! We invite you to bring your skills, your experience and your passion to a job that makes a difference!

Job Summary

This position is located within the Department of Health Care Finance (DHCF), DC Access System Management Project Administration (DCASPMA). The mission of the Department of Health Care Finance (DHCF) is to improve health outcomes by providing access to comprehensive, cost-effective and quality healthcare services for residents of the District of Columbia.

The District of Columbia Access System (DCAS) is a state-of-the-art health and human services solution, that serves as the platform to provide the District with a modern integrated eligibility system for Medicaid, Supplemental Assistance Nutrition Program (SNAP), Temporary Assistance to Needy Families (TANF) and other programs with new case management capabilities that span programs and agencies.

This position is responsible for managing the administrative operations of the Project Management Office which includes a variety of major executive administrative and policy issues and/or decisions formulated by the agency and the Program Director.

Duties and Responsibilities

Leads oversight of the DCAS project portfolio, ensuring alignment with strategic objectives, federal funding requirements (Center for Medicare and Medicaid Services (CMS), Food and Nutrition Services (FNS), and District policies. Establishes and enforces governance frameworks, stage gates, quality controls, and standardized performance reporting across all initiatives.

Monitors portfolio health, including schedule, cost, risk, and dependencies, and drive corrective action when performance deviates from approved baselines. Oversees vendor and contract performance, including review of SOWs, change requests, and contract modifications to ensure scope, quality, fiscal integrity, and strategic alignment.

Ensures compliance with federal and District regulations governing Medicaid and human services eligibility systems, including oversight of risk registers, audits, and federal reporting obligations. Identifies, trends, and mitigates systemic and enterprise-level risks impacting DCAS and partner agencies, distinguishing operational issues from broader exposure.

Advises senior leadership on modernization roadmaps, multi-year implementation plans, funding strategies (IAPDs/APDs), and executive communications. Directs PMO staff by setting performance expectations, standardizing processes and reporting, strengthening governance controls, and fostering a culture of accountability and continuous improvement.

Qualifications

and Education Specialized Experience – Experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.

Licenses and Certifications None Working Conditions/Environment The work is primarily sedentary and is performed in a typical office setting. Other Significant Facts Tour of Duty: Monday

• Friday, 8:15 AM to 4:45 PM Duration of Appointment: Management Supervisory Service (MSS), “At-Will”. All positions and appointments in the Management Supervisory Service serve at the pleasure of the appointing authority and may be terminated at any time with or without cause. Pay Plan, Series and Grade: MS-0340-14 Promotion Potential: No known promotion potential Collective Bargaining Unit (Non-Union): This position is NOT represented by a collective bargaining unit. Position Designation : The position has been deemed security-sensitive. Accordingly, the incumbent will be subject to pre-employment checks (criminal background checks, consumer credit check, traffic record checks, if applicable) as a condition of employment, and will be subject to periodic criminal background checks for the duration of your tenure. Residency Requirement: ​If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.