Eligibility & Benefits Supervisor

The Eligibility & Benefits Supervisor provides leadership, oversight, and continuous improvement for the organization’s Eligibility and Benefits Team, including BH Eligibility Specialists, IDD Eligibility Specialists, Medicaid Spenddown Specialists, and Medicaid Outreach Coordinators. The position ensures individuals maintain access to Medicaid and other available benefits while minimizing coverage interruptions, procedural disenrollment, and barriers to care. The Supervisor oversees Medicaid eligibility, renewals, reinstatements, spenddown, outreach, SSI/SSDI assistance, and related benefit functions. This position monitors team performance, develops standardized workflows, ensures compliance, and partners with clinical, administrative, finance, and revenue cycle teams