Branch Manager Swadesh Banking

Group Company: AU Small Finance Bank Limited Designation: Branch Manager Swadesh Banking Office Location: Position description: Responsible for managing branch operations, driving business growth, and ensuring customer satisfaction in Swadesh Banking branches. Primary Responsibilities:

• Manage branch operations
• Drive business growth
• Ensure high service standards
• Manage customer relationships Additional Responsibilities:
• Support branch acquisition targets
• Coordinate with product and operations teams
• Maintain MIS and reports Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Minimum 55% Institution tier: Tier 1 / Tier 2 Required Certification/s: NA Required Training/s: Branch Management, Customer Service Required work experience Industry: Banking, Financial Services Role: Branch Management, Customer Service Years of experience: 5 to 10 Key Performance Indicators:
• Business growth
• Customer satisfaction
• Compliance adherence
• Operational efficiency Required Competencies:
• Leadership
• Customer Orientation
• Business Acumen
• Communication Required Knowledge:
• Branch operations
• Banking products
• KYC norms Required Skills:
• Interpersonal skills
• MS Office
• CRM usage Required abilities Physical: NA Other: Leadership, Decision-making Work Environment Details: Branch-based, customer-facing Specific requirements Travel: Minimal (local marketing) Vehicle: Two-Wheeler Vehicle Work Permit: Must be authorized to work in India Other details Pay Rate: Fixed + Incentives Contract Types: Full-time, Permanent Time Constraints: Standard banking hours Compliance Related: Adherence to RBI and internal policies Union Affiliation: