Staff Scheduler/Medical Records Associate

Job Details: Job Location: HC

• Crest Health Center
• Davenport , IA, Position Type: Full Time, Education Level: High School, Salary Range: $21.00 - $22.00Hourly, Job Shift: Day, Job Category: Admin
• Clerical, Join the Ridgecrest Village Team At Ridgecrest Village, we know exceptional resident care starts with strong support behind the scenes. We are seeking an organized, dependable, and detail-oriented Scheduler / Medical Records Associate to help ensure our residents receive quality care and our team members have the resources they need to succeed. If you enjoy coordinating schedules, maintaining accurate records, solving problems, and working with a team that makes a difference every day, we'd love to hear from you.

Position Summary

The Scheduler / Medical Records Associate plays a vital role in supporting resident care and daily operations at Ridgecrest Village. This position is responsible for coordinating staff schedules, maintaining accurate medical records, and assisting with administrative functions that help ensure compliance, continuity of care, and excellent service for residents and families.

Success in this role requires strong organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities in a fast-paced healthcare environment. Essential Responsibilities Scheduling Create and maintain employee schedules to ensure appropriate staffing coverage. Track attendance.

Coordinate shift changes, open shifts, time-off requests, and schedule adjustments. Communicate staffing needs and scheduling updates with department leaders and team members. Assist with monitoring staffing levels to support quality resident care and operational needs. Medical Records Maintain resident medical records accurately, securely, and confidentially.

Ensure resident files are complete, current, and compliant with applicable regulations and organizational standards. Assist with the collection, organization, filing, and retention of resident documentation. Support audits and compliance reviews as needed. Collaborate with nursing and leadership teams to ensure timely documentation updates.

Administrative Support Provide clerical and administrative support to nursing and leadership teams. Respond professionally to inquiries from residents, families, and staff. Assist with reports, data entry, and record management. Support department projects and other duties as assigned.

Qualifications

Required High school diploma or equivalent. Previous administrative, scheduling, or office support experience. Strong computer skills and proficiency with Microsoft Office applications. Ability to maintain confidentiality and handle sensitive information appropriately. Excellent organizational, communication, and customer service skills.

Preferred Experience in healthcare, senior living, assisted living, or long-term care settings. Knowledge of medical terminology and electronic health records. Experience with employee scheduling systems.

Benefits

Ridgecrest Village offers a competitive benefits package designed to support the health, well-being, and success of our employees, which may include: Competitive pay Medical, dental, and vision insurance Personal time and vacation accruals Paid holidays Retirement plan Life insurance Opportunities for growth and advancement