Brand Relations Manager

Brand Relations Manager

• Luxury Lifestyle Management Company
• Johannesburg Kendrick Recruitment is currently seeking a well-connected and commercially minded Brand Relations Manager to join a prestigious luxury lifestyle management company based in Johannesburg. This is an exciting opportunity for a relationship-driven professional with a passion for luxury, partnerships, and delivering exceptional member experiences. Salary: R35 000 – R45 000 + Commission Working Hours:
• Monday to Friday, 09h00 – 18h00
• Requirement to attend events and on-site initiatives outside of standard office hours Job Summary: The Brand Relations Manager will be responsible for sourcing, developing, and maintaining supplier relationships that enhance the overall lifestyle offering to members. This role plays a key part in securing exclusive benefits, negotiating partnerships, and ensuring a premium network of suppliers aligned with the expectations of high-net-worth clientele. The successful candidate will act as a brand ambassador, driving strategic partnerships and elevating the overall member experience.

Key Responsibilities

Brand & Supplier Relationship Management

• Identify, develop, and manage relationships with high-end lifestyle suppliers
• Negotiate exclusive member benefits, added value offerings, and preferential rates
• Maintain and grow a strong network across hospitality, travel, events, and luxury sectors
• Act as the primary point of contact for new and existing supplier partnerships
• Monitor performance and retention of supplier relationships Supplier Development & Research
• Continuously research new suppliers, trends, and opportunities within the luxury market
• Identify top-tier partners across key categories including hotels, restaurants, events, and experiences
• Organise familiarisation trips and supplier presentations for internal teams
• Maintain and update supplier databases, records, and benefit structures Team & Business Support
• Support Lifestyle Managers in sourcing and nurturing supplier relationships
• Share supplier insights and updates with internal teams to enhance service delivery
• Assist in the creation of monthly “What’s On” offerings and member communications
• Collaborate with events and communications teams to deliver member experiences
• Provide input into sales and marketing materials and initiatives Events & Experiences
• Work closely with the Events Manager to coordinate and execute member events
• Ensure all experiences are delivered on time, within budget, and to a high standard
• Source and secure exclusive access opportunities for members General Responsibilities
• Promote the brand’s luxury positioning and exclusive offering at all times
• Identify new opportunities to strengthen brand presence and partnerships
• Share leads and opportunities across the business to support overall growth
• Provide additional support to the Lifestyle team when required Experience Required:
• 2–4 years’ experience in sales, customer service, account management, or a related field
• Background in luxury travel, hospitality, lifestyle management, or marketing advantageous
• Experience dealing with VIP clients, executives, and high-profile individuals
• Strong understanding of the needs and expectations of high-net-worth individuals
• Established network of industry contacts across relevant sectors
• Good knowledge of global travel destinations and luxury products/services Requirements:
• Excellent written and verbal communication skills in English (additional languages advantageous)
• Strong analytical skills with the ability to interpret data and improve service delivery
• Highly organised with strong attention to detail
• Ability to multitask, prioritise, and meet deadlines under pressure
• Proactive, self-motivated, and able to work independently
• Strong project management and problem-solving abilities
• Confident communicator with excellent interpersonal skills
• Professional and polished presentation
• Strong IT and CRM system proficiency
• Ability to handle confidential information with discretion