Barista

POSITION TITLE: Barista REPORTS TO: The Well Manager LOCATION: Pittsburgh, Pa STATUS: Nonexempt, Hourly, Part-Time POSITION SCHEDULE: Days and hours vary according to Coffee Shop need, but not exceed 25-29 hrs./wk. Must be able to work on Sundays. PRIMARY RESPONSIBILITIES Greet all customers and visitors with a friendly smile.

Provide friendly, efficient, and personal service to each customer and visitor. Create a rapport with customers by learning their names and favorite drinks. Educate customers on all our products and services. Maintain high quality and consistent product standards. Strive for the highest level of customer satisfaction.

Accurately process transactions in the POS system. Cup and taste coffee regularly to maintain familiarity with product and quality standards. Dial-in espresso equipment in accordance with quality standards and directives. Stay informed of new coffee availability and attributes. Maintain a clean and welcoming shop for all guests and fellow employees.

Communicate with team members and management to solve problems and improve service. Support a positive work environment. Perform other duties as assigned by shop manager and supervisors. Responsible for coffee carts for meetings and events and their removal and clean up. Maintain and keep in working order all equipment needed to perform your duties and materials in a clean and orderly manner.

Knowledge of proper cleaning techniques, safe operation of equipment and machinery, and safety when using chemicals and agents. Responsible for laundering rags, mops heads, etc., as needed. Report any repairs or maintenance needs on the daily sheets or to the Support Coordinator on a timely basis. 90 DAY GOALS Effectively demonstrate the ability to work without supervision and with other team members.

Effectively demonstrate the ability to complete required tasks in a timely manner. Effectively demonstrate the ability to communicate with the management. REQUIRED QUALIFICATIONS Being Spirit Driven

• Shall agree with biblical principles and be able to operate under Allegheny Center Alliance Church’s statement of faith, core values, and culture keystones. Must be a person of high integrity, a strong work ethic, dependable, responsible, and self-motivated. High school diploma/GED required. Uphold a sense of confidentiality. Strength in interacting with and caring for people and community. Demonstration of passion and enthusiasm for coffee. Customer service that is executed in a personal and professional manner. Understanding of coffee shops and specialty retail. Desire to educate others about coffee and espresso methods. Strong attention to detail and respect for cleanliness and sanitation. Enthusiasm for the task of ensuring that each customer and visitor has a quality experience in our shop. High integrity and personal responsibility. Openness to constructive criticism and constantly striving to improve. Ability to multi-task with ease and problem solve under challenging conditions. Able to work a flexible schedule that aligns with Coffee Shop needs.