System / Network Administrator I

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences.

We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. We have an exciting opportunity for an Entry-Level System Network Administrator who will be responsible for hosting our core database (Symitar) for our credit union clients.

This team supports Linux/Unix/AIX servers and deploys services in a cloud-based environment. You will use your technical skills and ability to translate the business needs of our clients into workable solutions. Proficient communication and superior customer service skills are essential as you will be working with both our external clients and internal users.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Louisville, KY; Springfield, MO; or Monett, MO. The salary range for this position is $48,350.00 - $69,500.00 and will be determined based on location and experience level.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.) All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for: Monitors systems for optimum performance and availability. Installs, configures and maintains systems, such as LAN, WAN, Internet and/or data networks. Implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Troubleshoots and resolves customer and internally reported system problems.

Implements and monitors corporate security policies. Documents and implements system procedures, policies and events. Performs essential functions required for effective system backup and restore testing. Performs periodic recovery testing of DR plans. May manage data access and data permissions. Assists in managing user accounts.

May assist support groups with applications installed on servers. May perform other job duties as assigned. What you’ll need to have: Must have at least 6 months of experience providing technical support. Must be able to work in an on-call rotation.