Area IT Associate

Position Summary

Responsible for deploying and managing IT equipment in Area Office and TTWF Schools. Expected Travel: Frequent Job Responsibilities Deploy and configure educational apps & content in tablets as per the defined process. Configure and deploy wireless routers in Schools. Also configure tablets to connect to the wireless router on need basis.

Configure and ensure proper deployment of camera in Schools. Diagnose and troubleshoot hardware and software related issue in Tablets, Wireless router and camera. Provide basic training to FTOs to ensure that minor issue resolve on-site by FTOs. Coordinate with Field Technical Officers (FTOs) to ensure all IT equipment deployed in Schools and Area Office are working properly.

Regularly visits to TTWF schools to ensure all IT equipment are maintained by FTOs and working properly. Coordinate with HQ IT team for replacement of faulty IT assets / accessories. Maintain proper documentation of hardware issued and timely update IT assets inventory deployed in Schools and stored in Area Office. Installation, configuration and management of Microsoft Windows Client Operating Systems and supporting software in laptops deployed in Area Office Coordinate with internet service provider to ensure internet work properly in TTWF Schools and Area Office.

Any other task assigned.

Requirements

Graduate (Bachelors or above) preferably in Computer Science / IT/Information Technology Experience Required: At least 2 years of relevant experience Knowledge and Skills: Good communication skills both verbal and written. Good interpersonal skills.