Business Systems Analyst II

As a Business Systems Analyst II (BSA II) supporting the Wealth Planning & Onboarding Portfolio (WPO), you will help provide world-class financial products that support more than 19,000 branch office locations across the United States and Canada. As an independent practitioner, you will leverage your understanding of products, processes, workflows, and data to serve as the liaison between business stakeholders and digital delivery teams.

You will define requirements, evaluate solutions, identify risks and dependencies, maintain stakeholder alignment, and support the successful delivery of digital solutions that drive business value.

What You Will Do

Serve as a primary liaison between business and digital teams, driving shared understanding of business needs, requirements, and desired outcomes. Gather, analyze, and document business and system requirements, acceptance criteria, and business rules into clear and actionable user stories. Facilitate stakeholder discussions, discovery sessions, backlog refinement, and cross-functional collaboration to support effective delivery of digital solutions.

Manage requirements, risks, dependencies, and stakeholder alignment throughout the delivery lifecycle, ensuring traceability from intake through implementation. Analyze business processes, operational data, system capabilities, and customer feedback to identify opportunities for improvement and support decision-making.

Support testing, implementation, go-live activities, and post-release defect triage. Leverage available analytical data and AI-enabled tools to improve efficiency, decision-making, and delivery outcomes.