Procedure Scheduler

We are excited to announce that we are looking for a Full Time, Procedure Scheduler at Middlesex Monmouth Gastroenterology in Freehold, NJ.

About the Role

The Procedure Scheduler plays a critical role in the healthcare delivery process by efficiently coordinating and scheduling medical procedures for patients within a healthcare facility. This position ensures that all procedural appointments are accurately booked, taking into account patient needs, physician availability, and resource allocation to optimize operational flow.

The Procedure Scheduler acts as a liaison between patients, medical staff, and administrative teams to facilitate clear communication and timely scheduling. By managing appointment logistics and maintaining detailed records, this role directly contributes to enhancing patient satisfaction and supporting clinical outcomes.

Ultimately, the Procedure Scheduler helps to streamline procedural workflows, reduce scheduling conflicts, and uphold compliance with healthcare regulations and policies.

Responsibilities

Coordinate and schedule medical procedures by communicating with patients, physicians, and clinical staff to confirm availability and procedural requirements. Verify patient insurance coverage and obtain necessary authorizations prior to scheduling procedures to ensure compliance and reduce billing issues. Maintain accurate and up-to-date scheduling records in electronic health record (EHR) systems and other scheduling software.

Respond promptly to patient inquiries regarding procedure details, preparation instructions, and appointment changes. Collaborate with multiple departments to resolve scheduling conflicts and optimize resource utilization, including procedure rooms and medical equipment. Ensure adherence to healthcare regulations, privacy standards, and organizational policies during all scheduling activities.

Provide administrative support by preparing reports on scheduling metrics and assisting with process improvement initiatives. Skills: The Procedure Scheduler utilizes strong organizational and communication skills daily to coordinate complex scheduling needs between patients and healthcare providers. Attention to detail is essential when verifying insurance information and entering data into electronic health record systems to prevent errors and ensure compliance.

Problem-solving skills are frequently applied to resolve scheduling conflicts and accommodate urgent procedural requests. Proficiency with healthcare software tools enables efficient management of appointment calendars and reporting functions. Additionally, interpersonal skills are critical for providing clear instructions to patients and collaborating effectively with multidisciplinary teams to maintain smooth procedural operations.

Minimum Qualifications

High school diploma or equivalent required; Associate’s degree or higher in healthcare administration or related field preferred. Minimum of 1 year experience in medical scheduling or healthcare administrative support. Familiarity with medical terminology and healthcare procedures. Proficiency in using electronic health record (EHR) systems and scheduling software.

Strong communication skills with the ability to interact professionally with patients and healthcare providers.

Preferred Qualifications

Experience working in a hospital or outpatient clinical setting. Knowledge of insurance verification processes and prior authorization requirements. Certification in medical office administration or healthcare scheduling (e.g., Certified Medical Administrative Assistant). Demonstrated ability to manage multiple priorities in a fast-paced environment.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits. Monday-Thursday 8:15am to 5:00pm & Friday 8:00am-3:00pm