Parking Compliance Officer

Job Details: Level: Experienced, Job Location: City of Sweetwater

• Sweetwater, FL, Position Type: Full Time, Education Level: High School, Salary Range: $21.63, Travel Percentage: None, Job Category: Government, JOB SUMMARY: The Parking Enforcement Officer promotes public safety, traffic flow, and efficient use of parking resources within the City. This position enforces parking regulations, issues citations, and provides information to the public regarding parking policies and procedures. ILLUSTRATIVE TASKS: Patrol designated areas to monitor compliance with parking regulations, including time limits, metered parking, and permit requirements. Identify and document parking violations such as expired meters, overstaying time limits, parking in prohibited areas, and unauthorized use of accessible parking spaces. Issue parking citations, warnings, or notices of violation to vehicles in violation of parking regulations, using handheld electronic devices or manual ticketing methods. Provide assistance and information to motorists regarding parking rules, payment options, and alternative parking locations. Respond to complaints from residents, businesses, and government agencies regarding parking-related issues, and take appropriate enforcement actions as necessary. Maintain accurate records of parking citations issued, including vehicle descriptions, license plate numbers, and violation details. Collaborate with law enforcement, towing companies, and other agencies to facilitate the removal of illegally parked vehicles or vehicles blocking traffic. Testify in court and provide evidence as necessary to support parking enforcement actions and citation appeals. Perform any and all other duties/responsibilities/tasks as assigned. Actively participate in all City of Sweetwater government-sponsored community events and any emergency management duties in the event of a disaster. KNOWLEDGE, ABILITIES AND SKILLS: Proficiency in office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with database management. Knowledge of local parking ordinances, traffic laws, and regulations governing parking enforcement operations. Familiarity with parking enforcement techniques, equipment, and technology, including handheld citation devices and license plate recognition systems. Strong communication and interpersonal skills for interacting with motorists, pedestrians, business owners, and other stakeholders. Ability to exercise sound judgment, discretion, and conflict resolution skills in dealing with challenging or confrontational situations. Attention to detail and accuracy in documenting parking violations, issuing citations, and maintaining records. Basic mathematical skills for calculating parking fees, fines, and time limits. Physical ability to walk or stand for extended periods, and to perform duties outdoors in various weather conditions. Customer service orientation and a commitment to providing courteous and efficient assistance to the public.

Qualifications

MINIMUM REQUIREMENTS: High School diploma or a GED equivalent. Fundamentals in Code Enforcement Certification preferred. At least 1 year of experience in parking enforcement, code enforcement, law enforcement, or a related field is preferred. Must possess a valid Florida Driver's License. Must be fluent in English and Spanish.

An equivalent combination of education and experience will be taken into consideration. PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stand, sit, talk, hear, reach, stoop, kneel, moderate lifting, climb, balance, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities include close vision requirements due to computer work. Hearing and speech ability to communicate effectively. Moderate noise (business office with computers, phone, printers, and light traffic).

Perform duties in various indoor and outdoor settings and weather conditions. Ability to sit for prolonged periods and work in a confined area while performing computer-based tasks. Adaptability to changing work priorities and occasional overtime if needed to meet project deadlines and City operational needs.