Animal Services Officer I

At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values— S tewardship, E ngaged, R espectful, V isionary, and E xcellence—guide how we work, while our A.P.R.O. principles— A daptable, P rofessional, R elationship-Focused, and O utcome-Based—reflect who we are at our core. This is an organization where you can grow, contribute, and be part of something bigger than yourself. That’s why our guiding principle is simple and clear: SERVE Like a Pro—it’s in our DNA .

The target hourly rate for the Animal Services Officer I is between $21.77 - $26.13; depending on qualifications

Are you passionate about animal welfare and ready to embark on a dynamic career where you make a real difference every day? The City of Plano is excited to announce an exciting opportunity for individuals eager to join our team as an Animal Services Officer. As a trainee Animal Services Officer, you will be at the forefront of ensuring the well-being of our community's animals. Here's what you'll be learning: Cutting-Edge Technology : Dive into the world of animal control by mastering the operation of computer-aided dispatch (CAD) and shelter software system. You'll be dispatching field calls, processing daily reports, and embracing the latest technology to enhance your efficiency. Safe Operations : Learn to operate City animal services vehicles with precision, always adhering to State laws and City policies. Acquire the skills to utilize CAD and operate two-way radio systems using correct codes and signals. Animal Control Expertise : Respond to animal complaints, remove wild animals from residences, and enforce City of Plano ordinances and regulations. Operate patrol vehicles within City limits to impound animals, utilizing proper equipment and techniques for safe capture and containment. Compassionate Care : Develop the skills to euthanize animals with care and compassion, especially those that are trapped, high-risk, rabid, critically injured, or sick. Learn to remove deceased animals from various locations and maintain meticulous records of all procedures. Community Engagement : Educate citizens on compliance with animal laws, responsible pet ownership, and quarantine requirements. Represent the Local Rabies Control Authority, issue citations or warnings, and handle citizen complaints, ensuring the City's regulations are up held. Administrative Proficiency : Maintain daily paperwork, utilize shelter software for various transactions, and respond to high-volume phone calls and walk-in customers. Develop the ability to enter and track data efficiently, file citations and warrants, and prepare necessary reports. Event Participation : Assist with off-site events such adoption fairs, providing valuable adoption counseling to prospective pet owners. Animal Health and Welfare : Learn and apply proper disinfection techniques, ensure proper identification of adoptable animals, and provide necessary medical care, including implanting microchips, performing heartworm tests, and administering vaccinations.

For the complete job description for a Animal Services Officer I, view job description.

As a valued Team Plano member, you will receive numerous benefits: Comprehensive medical, dental, and vision plans Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City Up to three weeks of paid vacation Up to three weeks of paid sick leave per year Nine paid holidays Tuition Assistance Free Library Card Half-price recreation center membership And so much more! Learn about our benefits online .

Equal Opportunity Employer - EOE/M/F/V/D Open positions are subject to close without notice.