Customer Service Representative

Role: Customer Service Representative We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Pasig City . The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for providing outstanding customer support. Location: Metro Manila, Philippines Work Arrangement: On-site (Work From Office) Employment Type: Full-time Nature: Voice, Email and Chat Why Join Us?

Day 1 HMO ( can add 1 free dependent after 1 year up to 3 dependents) Perfect Attendance Bonus Paid Leave after 3 months tenure Transportation Allowance Rice Subsidy Clothing allowance Childcare Center Onsite Pharmacy Retirement Plan Medicine and Vision Reimbursement Qualifications: At least 1 year of experience in a customer service role (Fresh graduates are welcome to apply) Excellent verbal and written communication skills Strong problem-solving and multitasking abilities High level of patience and empathy in dealing with customers Proficiency in computer systems and various software applications Ability to thrive in a fast-paced, team-oriented environment Key Responsibilities: Handle customer inquiries via phone, email, and chat Provide accurate product information and technical support Resolve customer complaints and issues in a timely manner Document customer interactions and maintain detailed records Follow up with customers to ensure satisfaction and resolution If you're passionate about delivering excellent customer service and are ready to grow with a dynamic team, we want to hear from you!