Centers of Enablement Administrator Senior

The Centers of Enablement (CoE) Administrator is responsible for administering and coordinating enterprise CoE governance, operations, knowledge management, training enablement, stakeholder engagement, and continuous improvement activities across TRS. The incumbent will independently manage CoE administrative processes, analyze performance and adoption data, coordinate cross-functional initiatives, maintain governance and knowledge resources, and recommend operational improvements that support organizational capability development and technology adoption.

This position serves as a senior operational resource that promotes the consistent implementation of CoE standards, governance practices, and innovation initiatives across the agency. WHAT WILL YOU DO: Centers of Enablement Administration

• Administers and coordinates enterprise CoE operational processes, priorities, deliverables, governance materials, and recurring activities to ensure consistent execution across TRS.
• Leads the maintenance, review, and continuous improvement of CoE documentation, templates, standards, procedures, roadmaps, decision logs, and governance materials.
• Organizes and facilitates meetings, working sessions, office hours, workshops, and stakeholder engagement activities.
• Prepares agendas, meeting summaries, action items, decision logs, and follow-up communications. Stakeholder Coordination and Communication
• Serves as a senior coordination point and liaison for CoE-related communications, stakeholder engagement, and cross functional follow-up activities.
• Facilitates stakeholder input sessions, synthesizes feedback, tracks commitments, and recommends actions to improve alignment, communication, and adoption.
• Develops and coordinates clear, timely, and audience-appropriate communications related to CoE initiatives, training opportunities, standards, events, and organizational updates. Knowledge Management
• Administers enterprise knowledge repositories and establish processes to ensure CoE resources, standards, lessons learned, guidance, and training materials remain accurate, accessible, and aligned with governance expectations.
• Reviews knowledge content for consistency, usability, currency, and completeness and recommends updates to improve organizational learning and adoption.
• Documents processes, success stories, use cases, and implementation guidance. Performance Tracking and Reporting
• Develops, maintains, and analyzes dashboards, participation data, adoption metrics, performance indicators, and action plans to evaluate program effectiveness.
• Prepares status reports, presentations, trend summaries, and recommendations based on CoE performance data and stakeholder feedback.
• Supports monitoring of key performance indicators and action plans. Training and Enablement Coordination
• Coordinates enterprise training and enablement activities, evaluates participation and adoption data.
• Recommends improvements to learning resources, schedules, communications, and support materials.
• Supports onboarding and ongoing education activities related to CoE programs and approved technologies. Partners with stakeholders and subject matter experts to develop and maintain learning paths, job aids, onboarding materials, and enablement resources that support consistent use of approved technologies and practices. Change Management and Adoption Support
• Coordinates change management and adoption activities for CoE initiatives and organizational adoption efforts.
• Supports the development of communications, awareness campaigns, and engagement materials.
• Identifies barriers and recommends communication, training, or process improvements to support successful implementation and user engagement.
• Promotes awareness of CoE services, resources, standards, and governance practices. Citizen Development and Innovation Support
• Coordinates intake, tracking, governance documentation, and stakeholder communications for citizen development and innovation initiatives.
• Monitors citizen development requests, identifies trends, tracks compliance with approved standards, and escalates risks or gaps related to responsible, secure, and compliant technology use. Performs related work as assigned.