Guest Service Ambassador

As a Guest Service Ambassador, you are responsible for creating exceptional first and lasting impressions for every guest by delivering warm, personalized, and anticipatory service. As a valued member of the Front Office and Guest Services team, you serve as the primary point of contact throughout the guest journey. Success in this role requires exceptional communication, attention to detail, problem-solving skills, and a genuine passion for hospitality.

Your mission will be to maintain the reputation of L’Ermitage as a premier destination for hospitality and excellence.